HowtoForge provides user-friendly Linux tutorials.
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What does the mailscanner do to email attachments?
Author: Till Brehm • Tags: ispconfig • Comments: 1
Attachments with suspicious file extensions (e.g. exe) will be renamed automatically: e.g., USELESS_EYE_CANDY.EXE would be renamed to USELESS_EYE_CANDY.DEFANGED12345-EXE, so that one cannot open the attachment thoughtlessly by double-clicking. The attachment first has to be saved to the hard disk and to be renamed to USELESS_EYE_CANDY.EXE before it can be opened. Note: The mailscanner feature is not the same as the antivirus.
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What is the difference between complete and partial deinstallation of the ISPConfig 2 system?
Author: Till Brehm • Tags: ispconfig • Comments: 0
Partial deinstallation means that only the ISPConfig 2 system itself will be uninstalled, not the objects created by it (web sites, users, DNS records, etc.). On complete deinstallation also the objects created by the systems (web sites, users, DNS records, etc.) will be uninstalled. Thus, the server is reset to its original state.
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I cannot reach the ISPConfig 2 system on port 81.
Author: Till Brehm • Tags: ispconfig • Comments: 0
Please check if you have tried to reach the system over the right protocol (https or http). If this is the case please verify that the ISPConfig 2 system started before (with ps aux on the command line, or just restart the ISPConfig 2 system: /etc/rc.d/init.d/ispconfig_server restart (RedHat/Mandrake) respectively /etc/init.d/ispconfig_server restart (SuSE)). If this still does not work, then most probably your firewall (iptables or ipchains) is blocking port 81.
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Is there a logfile in ISPConfig 2?
Author: Till Brehm • Tags: ispconfig • Comments: 0
The ISPConfig 2 log is /home/admispconfig/ispconfig/ispconfig.log. The system logs which command was executed in which line in which script and if the command was successful (Status: INFO) or not (Status: WARNING). If you encounter problems with ISPConfig 2 please have a look into the logfile and see if there are warnings. Also have a look into the logfiles under /var/log. If you cannot solve the problems on the basis of the logfiles and want to contact our support by email, please do not forget to send suspicious messages from the logs along with your email.
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Some services are shown as "Offline" in the ISPConfig though they are running on the server.
Author: till • Tags: ispconfig • Comments: 3
The ISPConfig checks the status of the services on localhost (IP: 127.0.0.1). It may be that some of your services only allow connections to specific IP addresses and not 127.0.0.1 (in Apache this is done with the Listen directive). If you allow connections to localhost the status will be shown correctly in the ISPConfig. Another possibility is that the affected services do not run on the standard port intended for it.
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I created a new user. How can I reach his website?
Author: Till Brehm • Tags: ispconfig • Comments: 0
If you created a user named testuser for the web www.xyz.tld, you can reach his personal website onwww.xyz.tld/~testuser or www.xyz.tld/users/testuser
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I can see a user's website under www.xyz.tld/users/testuser, but not under www.xyz.tld/~testuser.
Author: Till Brehm • Tags: ispconfig • Comments: 0
Comment out the lines AddModule mod_userdir and LoadModule mod_userdir in your httpd.conf and restart your Apache.
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I have deleted a user. Now ISPConfig 2 does not let me create a new user with the same user name.
Author: Till Brehm • Tags: ispconfig • Comments: 0
Most probably you have forgotten to delete the user from the recycle bin. Only after you have deleted the user from the recycle bin are you able to create a new user with that user name.
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I created a user in ISPConfig 2 but I cannot see him on the system.
Author: Till Brehm • Tags: ispconfig • Comments: 0
Please check that you did not mix up customers and users. A customer can login to the ISPConfig 2 and manage his sites (and create system users on the tab User & Email) but he cannot login to the system (e.g. by using FTP, email) because he is not a system user. A customer is an object that exists only in the ISPConfig 2, but not on the system. A system user cannot login to the ISPConfig 2, but he can use services such as email, etc.
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How can I specify which prefix new users get upon creation (e.g. web[no]_)?
Author: Till Brehm • Tags: ispconfig • Comments: 0
Go to Management -> System Config -> Settings. On the tab ISP-Manager you will see the field User Prefix where you can specify a prefix for users. You can use one of the following placeholders:[DOMAIN][HOST][WEBID]If you don't want a prefix, just leave it blank.