Comments on How to Install osTicket with Nginx on Ubuntu 18.04 LTS

osTicket is an open-source ticketing system on the Linux platform written in PHP. In this tutorial, I will show you how to install osTicket on Ubuntu 18.04, using Nginx as a web server, MySQL/MariaDB as a database server and PHP.

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By: Shureshbabu

cp include/ost-sampleconfig.php ost-config.php  

By: mahdi

exactly

By: Juan

helloI have LAMP installed instead of LEMP, can I still follow these steps equally to install OSTicket? Thanks in advance. Juan

By: Tomas Pospisek

As of Debian buster with nginx 1.14.2, php 7.3 and osTicket 1.14.2 you must NOT include the following line, otherwise osTicket will work only half:

# include snippets/fastcgi-php.conf; # comment this out!

Also you need to set:

    fastcgi_param PATH_INFO       $path_info;

 

By: Hector Aguilera

Thanks brother, two days looking for a solution! And you solve it great!

By: Nathan Adams

Tomas,

Thank you for your post. I have been trying to get NGINX working with Ubuntu 18.0.4 LTS for two days now and your comment was the fix. osTicket 1.14.2,  nginx 1.14.0 and php 7.2.24.

Thank you so much my friend....

By: amir

hi i've down instalation but when trying to open the web page says the data base does not exist but i have created the database befor

By: Terrence Newton

Thanks Thomas. That change to the nginx config fixed my help popups as well.