Comments on Howto add two factor authentication to OTRS with privacyIDEA

Howto add two factor authentication to OTRS with privacyIDEA In this howto we will show, how easy it is to add two factor authentication with OTP token to OTRS. This is done for the support agents to protect support cases and customer data against attackers and misuse. Nevertheless this can be done for the customers in the very same way.