Cancellation and Refund Policy for Howtoforge Subscription
At howtoforge.com, we value our subscribers and strive to provide the best possible experience. We understand that circumstances may change, and you might need to cancel your subscription. Below is our cancellation and refund policy outlining the terms and conditions:
Cancellation Policy
Subscribers have the right to cancel their subscriptions at any time. You can find details on whether your subscription has been made via Paddle.com or Paypal and how to cancel your subscription on the subscription page.
Subscriptions via paddle.com
You can find links to update or cancel your subscription here in the chapter "Manage your Howtoforge subscription": https://www.howtoforge.com/subscription/
Paypal Subscriptions
- Log in to your PayPal account.
- Locate the last payment from howtoforge.com (projektfarm GmbH). In payment details, click on "View Recurring Payment Details". There you can cancel the subscription.
- A cancellation at howtoforge.com is not required, as the subscription ends automatically when you stop sending us money via PayPal.
Upon cancellation
- Your access to premium content and features will continue until the end of your current billing period.
- You will not be charged for the following billing cycles.
- No further charges will be made to your payment method unless you choose to resubscribe.
Refund Policy
We offer a 14-day money-back guarantee for monthly and half-yearly subscriptions. If you are not satisfied with your subscription within the first 14 days, you are eligible for a full refund. To request a refund, don't hesitate to get in touch with our customer support team with your account details and reason for the refund.
Please note
- Refunds will be issued using the same payment method used for the original purchase.
- Refunds may take 5-10 business days to process and appear in your account.
- After the refund is processed, your access to premium content and features will be revoked.
Subscription Changes
The subscription duration can not be changed at the moment. To switch to a different subscription plan, please cancel your current subscription at Paypal. You will receive an email at the end of the subscription period. Please purchase a new subscription then with the desired duration. We are currently working to make this process easier.
Contact Us
If you have any questions, concerns, or requests related to cancellations, refunds, or subscription changes, please don't hesitate to contact our customer support team.
