Installing The Open Source Ticket Request System (OTRS) On Fedora 8 - Page 2
2.6 Installation Part II
Open http://server1.example.com/otrs/installer.pl within your preferred browser. A wizard will guide you through the installation.
Read the license agreement (GPL v2) - proceed if you agree with it.
Insert the MySQL root user password that you set at step 2.4 and insert a password for the otrs database user.
The database has been created.
Insert your server's FQDN, your company name and select the standard language.
Finally restart the Apache server.
Open http://server1.example.com/otrs/index.pl within your preferred browser and log in with the username "root@localhost" and the password "root".
You should take a look at the OTRS documentation to find out how to use the web interface.
2.8 Essential Commands
service otrs start
service otrs stop
Show the OTRS status:
service otrs status
service otrs restart