Installing The Open Source Ticket Request System (OTRS) On Fedora 8 - Page 2

Do you like HowtoForge? Please consider supporting us by becoming a subscriber.
Submitted by o.meyer (Contact Author) (Forums) on Sun, 2008-03-16 19:42. ::

2.6 Installation Part II

Open http://server1.example.com/otrs/installer.pl within your preferred browser. A wizard will guide you through the installation.

Read the license agreement (GPL v2) - proceed if you agree with it.

Insert the MySQL root user password that you set at step 2.4 and insert a password for the otrs database user.

The database has been created.

Insert your server's FQDN, your company name and select the standard language.

Finished.

Finally restart the Apache server.

/etc/init.d/httpd restart

 

2.7 Access

Open http://server1.example.com/otrs/index.pl within your preferred browser and log in with the username "root@localhost" and the password "root".

You should take a look at the OTRS documentation to find out how to use the web interface.

 

2.8 Essential Commands

Start OTRS:

service otrs start

Stop OTRS:

service otrs stop

Show the OTRS status:

service otrs status

Restart OTRS:

service otrs restart

 

3 Links


Please do not use the comment function to ask for help! If you need help, please use our forum.
Comments will be published after administrator approval.
Sponsored Links: Unified Communications: Thoughts, Strategies and Predictions
Join the discussion.
www.seamlessenterprise.com

IP Convergence
Integrate your wireless and wireline networks.
Learn how from the experts at Sprint.
www.seamlessenterprise.com

Wireless & Wireline Integration
Thoughts, strategies and solutions: join the discussion
www.seamlessenterprise.com

Unified Communications 2009
Join the Discussion. Now.
www.seamlessenterprise.com