Comments on How to Install Zammad Customer Support System on Debian 12

Zammad is an open-source customer support/ticketing solution that helps manage communications across various channels such as email, chat, and social media. In this guide, you will learn how to install the Zammad Customer Support System with PostgreSQL and Nginx on the Debian 12 server.

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By: Cesar.ortegon

Hello, what do I have to do to make zammad work with ispconfig 3? I installed ispconfig 3 and zammad, but I couldn't get ispconfig to assign its address, I only entered zammad via IP. Thank you

By: till

This guide here is for a standalone server without a control panel, so its not suitable for servers that use a control panel like ISPConfig, Plesk or DirectAdmin. To run Zammad on an ISPConfig server, you better install Zammad using Docker and let is listen on a custom port like 8082 and then create a website in ISPConfig and forward the traffic from the ISPConfig website (port 80 and 443) to Zammad using a proxy (insert the proxy directives for Apache or Niginx in the Apache or Nginx directives field of the website in ISPConfig).

By: Cesar.ortegon

Ok Till thanks

By: Cesar.ortegon

I'm going to reinstall ispconfig, then install docker and install zammad inside docker. zammad has ufw configuration, on  zammad.conf have the proxy configuration, can I adjust it to the website created by ispconfig? Or do I have to do an additional configuration to this?

By: Cesar.ortegon

Hello till, can you help me to  forward the traffic from the ISPConfig website (port 80 and 443) to Zammad using a proxy on nginx? i try but dont work. I create a new website, zammad is running on docker on port 8082 and works fine. But can forward.