Zoneedit, Ispconfig and Reverse DNS.

Discussion in 'Installation/Configuration' started by Barryvdw, Jun 19, 2012.

  1. Barryvdw

    Barryvdw New Member

    Hi All

    I have setup ispconfig on Ubuntu 11.04.

    I use it mainly for Email for some of my customers.

    The Ubuntu server is a Citrix VM running on a static ip

    I have full control over this server and it is also a static ip accessible from the net.

    I use ZoneEdit to handle my DNS related issues.

    Server was working fine untill some customers emails started bouncing.

    I host multiple domains on this VM but have never had the need to setup any kind of DNS records on the ISPConfig server since I just forward it from ZoneEdit to the server.

    The error the customers are getting is the following.
    Connection Refused: IP Address <> - HELO/EHLO Invalid or Non-Existent Reverse DNS

    Obviously its a DNS issue and I would like to know what you suggest I do to resolve this. Do I handle this in Zoneedit or on the IspConfig server itself.

  2. falko

    falko Super Moderator ISPConfig Developer

    Probably in Zoneedit.

    Does this domain have a PTR record?
  3. Barryvdw

    Barryvdw New Member

    In ZoneEdit or on the the ISPconfig server ?
  4. falko

    falko Super Moderator ISPConfig Developer

    In ZoneEdit.

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