webmail - Internal Server Error

Discussion in 'Installation/Configuration' started by 007007, Feb 14, 2013.

  1. 007007

    007007 New Member


    I have ispconfig latest release and debian, when I try to access to webmail (https://MYSITE.com/webmail/) I got:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@MYSITE.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.16 (Debian) Server at MYSITE.com Port 443

    How I can fix the issue? I have purchased a SSL but still the problem :(

  2. till

    till Super Moderator

    Please ├╝post the exact error message from the error.log of the website and which tutorial did you use to install ispconfig?
  3. 007007

    007007 New Member

    Hi Till,

    Default installation of debian. in error log I see:

    [Thu Feb 14 10:25:26 2013] [error] [client] SoftException in Application.cpp:221: File "/usr/share/roundcube/index.php" is not in document root of Vhost "/var/www/MYSITE/web"
    [Thu Feb 14 10:25:26 2013] [error] [client] Premature end of script headers: index.php
    [Thu Feb 14 10:25:26 2013] [error] [client] File does not exist: /var/www/MYSITE/web/error/500.html
    [Thu Feb 14 10:25:26 2013] [error] [client] File does not exist: /var/www/MYSITE/web/favicon.ico
    [Thu Feb 14 10:25:26 2013] [error] [client] File does not exist: /var/www/MYSITE/web/error/404.html
  4. till

    till Super Moderator

  5. 007007

    007007 New Member

    I did this part, when I reload apache I got :

    root@ks207246:/etc/apache2/conf.d# /etc/init.d/apache2 reload
    Reloading web server config: apache2[Thu Feb 14 10:44:44 2013] [warn] The Alias directive in /etc/apache2/conf.d/roundcube.conf at line 6 will probably never ma tch because it overlaps an earlier Alias.
    [Thu Feb 14 10:44:44 2013] [warn] _default_ VirtualHost overlap on port 443, the first has precedence

    Here is the content of roundcube.conf in apache2/conf.d

  6. 007007

    007007 New Member


    Any updates please?
  7. 007007

    007007 New Member

    Any help please?

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