Variables not parsing when sending messages via control panel

Discussion in 'General' started by Stelios, Sep 30, 2020.

  1. Stelios

    Stelios Member

    Hi all,

    I tried to email all clients via ISPconfig control panel and used among other the variable {contact_firstname}.
    The email came fine but the variable didn't include the customers first name; it just showed the variable as it is {contact_firstname}.
    Is there a solution to this?

    Thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Make an issue report at git.ispconfig.org bug tracker, so we can check and fix that.
     
  3. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Are you sure the firstname is set? This is not a mandatory field for clients, and I don't have it added for all my clients. For example, this is a entry from my test system:
    upload_2020-10-1_10-4-37.png
     
    Last edited: Oct 1, 2020
  4. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Even if it's unset, the placeholder shouldn't remain.
     
  5. Stelios

    Stelios Member

    I've just checked and both the first name and the last are filled.
     
  6. Stelios

    Stelios Member

    Also further to my post the search doesn't work. It shows the option to email all clients.
    If you try to add any client name on search it always displays nothing.
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    There is no search function in that form. I have no idea where you wanted to enter a search value. The recipient field is a select box which contains the value all clients plus all client circles that you defined.
     

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