user send mail but others can't they reieve bounce bak

Discussion in 'Installation/Configuration' started by nasir, Mar 12, 2008.

  1. nasir

    nasir New Member

    hello evey1
    we are facing problem on ispconfig
    the problem is that 1 user web1_qadri did not recieve any mail and the sender recieve a bounce back message
    in mail serve log i get that error

    Mar 12 12:45:52 wikkid postfix/smtpd[18204]: C7CE2B8587: client=localhost.localdomain[], [email protected]
    Mar 12 12:45:52 wikkid postfix/qmgr[18154]: C7CE2B8587: from=<[email protected]>, size=609, nrcpt=1 (queue active)
    Mar 12 12:45:52 wikkid sendmail[18399]: m2C7jq7G018399: [email protected], ctladdr=web1_qadri (10266/10001), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30117, relay=[] [], dsn=2.0.0, stat=Sent (Ok: queued as C7CE2B8587)
    Mar 12 12:45:52 wikkid postfix/local[18359]: B3D84B857D: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.16, delays=0.05/0/0/0.1, dsn=5.2.0, status=bounced (can't create user output file. Command output: procmail: Error while writing to "/var/mail/web1_qadri" )

    in cd /var/mail/
    the web1_qadri ha following mailsize
    -rw------- 1 web1_qadri mail 49M Mar 12 12:45 web1_qadri
    i mv that mail in tmp and create new id and send mail to web1_qadri then its recieves mails when i put back to move data into that location then same problem happened.....
    is that quota problem ya something else i think that user can't recieve more then 50 mb space
    kindly told me the solution
  2. nasir

    nasir New Member

    before that 1 more error message i recieve

    <[email protected]> (expanded from <[email protected]>): can't create

    user output file. Command output: ==================== QUOTA:

    1073741824 INBOXSIZE: 51137050 MAXMSG: 1022604774 procmail: Error


    writing to "/var/mail/web1_qadri"

    i think that information is enough to solve the problem if u required more then tell me
  3. falko

    falko Super Moderator ISPConfig Developer

    What's the output of
    ls -la /var/mail
    netstat -tap
    df -h
    ? Which distribution are you using?

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