How can my users recover a lost or forgot email password? I try from the ispconfig 3 login screen using the email address again as the user name and I get this: The lost password function is not available for this user. What exactly one would enter as user name? or email address? it would not work to send an email with a recovery link to the same address they can not login and a security risk to send to any other not preset email address. I have tried the old forgot_password plugin from roundcube But it did not work.