User & email account error

Discussion in 'Installation/Configuration' started by AaronNGray, Aug 20, 2006.

  1. AaronNGray

    AaronNGray New Member

    I am getting the following message when trying to save a "User & email" account :-

    "Your changes cannot be saved because this item is currently being updated. Please try again later."

    After a good ten minutes I have tried restarting the ispconfig_server service and that has not cleared the message, I have tried restarting the machine, again to no effect.

    It seems to happern when setting or clearing the Administrator switch too quickley but it has stuck on one account and as I said restarting the server does not solve the problem.

    Aaron
     
  2. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Which distribution do you use?
    What's the output of
    Code:
    ls -la /root/ispconfig
    ?
     
  3. AaronNGray

    AaronNGray New Member

    Deadlock

    it looks like there is some sort of deadlock situation on updating some mail and user accounts.

    The only way out is deleteing the account and recreating it, but then I run into the error message :-

    "The user with the name root-aarongray-org does already exist."
    "Duplicate Email Address."
    "A user with administrator rights does already exist for this site."

    Sorry about this but this whole "user & Email" area seems really buggy.

    Deleteing everything and emptying the recycle bin worked. But then it seems if you make a mistake along the way you have to delete everthing and start again.

    Aaron
     
  4. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    What about my previous questions?
     
  5. AaronNGray

    AaronNGray New Member

    Fedora Core 5

    I recreated the account with desired properties. I am not able to access this machine at present. Am on a fresh instillation on a couple of server machines, so I will let you know if I have the same problem.

    Thanks,

    Aaron
     
  6. fa4744

    fa4744 New Member

    More administrator problems

    I'm having the same problems with the administrator account. Output of ls -la /root/ispconfig is:

    server1:~# ls -la /root/ispconfig
    total 124
    drwxr-xr-x 9 root root 4096 2006-09-11 05:17 .
    drwxr-xr-x 5 root root 4096 2006-09-07 18:50 ..
    -rwxr-xr-x 1 root root 54204 2006-09-07 18:49 cronolog
    -rwxr-xr-x 1 root root 9673 2006-09-07 18:49 cronosplit
    drwxr-xr-x 12 root root 4096 2006-09-07 18:42 httpd
    drwxr-xr-x 12 root root 4096 2006-09-07 18:49 isp
    -rw-r--r-- 1 root root 8 2006-09-11 05:17 .old_path_httpd_root
    drwxr-xr-x 6 root root 4096 2006-09-07 18:38 openssl
    drwxr-xr-x 6 root root 4096 2006-09-07 18:46 php
    drwxr-xr-x 4 root root 4096 2006-09-07 18:49 scripts
    drwxr-xr-x 4 root root 4096 2006-09-07 18:49 standard_cgis
    drwxr-xr-x 2 root root 4096 2006-09-07 18:49 sv
    -rwx------ 1 root root 9389 2006-09-07 18:49 uninstall

    Thanks for your help.

    Dave
     
  7. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Which distribution do you use? What's the output of
    Code:
    ps aux|grep wconf
    ? What's the output of
    Code:
    /root/ispconfig/php/php /root/ispconfig/scripts/writeconf.php
    ?
     

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