Hi Till and Falko, How can I restore all the permissions on the MySQL Server starting from the old db_ispconfig database? Is there a script? I have followed the Backup procedure at http://www.howtoforge.com/forums/showthread.php?t=2717 and you forgot an important thing: the MySQL database!! I have forgotten the database with the name "mysql" and now all my customers cannot access to the database resource. To solve this problem I have granted the permissions manually with this simple query: Log in as root in the mysql client and execute this command: grant all on web9db1.* to 'web9u1'@'localhost' identified by 'thepassword'; IspConfig doesn't maintain the users, db and passwords that the users create in the ISPConfig Control Panel!! I have spent all the night to solve this problem... manually!