Uploads timing out

Discussion in 'Server Operation' started by Gaartok, May 9, 2009.

  1. Gaartok

    Gaartok New Member

    I've got a form on my server (PHP) that uploads files, and it generally works, but it's timing out at 30 seconds on a 2.16MB file.

    <form name="importForm" enctype="multipart/form-data" action="importDocument.php" method="post">
    <input type="hidden" name="MAX_FILE_SIZE" value="1000000" />
    <input type="file" name="file" size=70 /><br/>

    My relevant settings are as follows:

    upload_max_filesize 8M
    post_max_size 8M
    max_execution_time 240
    max_input_time 240

    $_FILES['file']['error'] return 2

    What am I missing? Why would it be timing out?

    Thanks,
    Dave


    Here's all of phpInfo for reference:

    Code:
    PHP Version 5.2.5
    
    System 	Linux server.xxxx.com 2.6.9-55.0.12.EL #1 Fri Nov 2 10:57:39 EDT 2007 i686
    Build Date 	Nov 25 2008 11:05:42
    Configure Command 	'./configure' '--build=i686-redhat-linux-gnu' '--host=i686-redhat-linux-gnu' '--target=i386-redhat-linux-gnu' '--prefix=/www/php' '--with-config-file-path=/www/php' '--enable-inline-optimization' '--with-bz2' '--with-curl' '--with-openssl' '--enable-soap' '--with-pspell' '--with-xmlrpc=shared' '--with-zlib' '--with-layout=GNU' '--enable-bcmath' '--enable-exif' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-sysvsem' '--enable-sysvshm' '--enable-wddx' '--with-pear' '--with-kerberos' '--with-ldap=shared' '--with-pgsql=shared' '--with-snmp=shared' '--enable-ucd-snmp-hack' '--with-unixODBC=shared,/usr' '--enable-shmop' '--enable-calendar' '--enable-mbstring' '--enable-mbregex' '--with-mime-magic=/usr/share/file/magic.mime' '--with-mysql=/usr/local/mysql' '--with-mysqli=/usr/local/mysql/bin/mysql_config' '--with-mcrypt' '--with-apxs2=/www/bin/apxs' '--with-gd'
    Server API 	Apache 2.0 Handler
    Virtual Directory Support 	disabled
    Configuration File (php.ini) Path 	/www/php
    Loaded Configuration File 	/www/php/php.ini
    PHP API 	20041225
    PHP Extension 	20060613
    Zend Extension 	220060519
    Debug Build 	no
    Thread Safety 	disabled
    Zend Memory Manager 	enabled
    IPv6 Support 	enabled
    Registered PHP Streams 	php, file, data, http, ftp, compress.bzip2, compress.zlib, https, ftps
    Registered Stream Socket Transports 	tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
    Registered Stream Filters 	string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, convert.iconv.*, bzip2.*, zlib.*
    
    Zend logo This program makes use of the Zend Scripting Language Engine:
    Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies
    
    PHP Credits
    Configuration
    PHP Core
    Directive	Local Value	Master Value
    allow_call_time_pass_reference	Off	Off
    allow_url_fopen	On	On
    allow_url_include	Off	Off
    always_populate_raw_post_data	Off	Off
    arg_separator.input	&	&
    arg_separator.output	&	&
    asp_tags	Off	Off
    auto_append_file	no value	no value
    auto_globals_jit	On	On
    auto_prepend_file	no value	no value
    browscap	no value	no value
    default_charset	no value	no value
    default_mimetype	text/html	text/html
    define_syslog_variables	Off	Off
    disable_classes	no value	no value
    disable_functions	no value	no value
    display_errors	Off	Off
    display_startup_errors	Off	Off
    doc_root	no value	no value
    docref_ext	no value	no value
    docref_root	no value	no value
    enable_dl	On	On
    error_append_string	no value	no value
    error_log	no value	no value
    error_prepend_string	no value	no value
    error_reporting	6143	6143
    expose_php	On	On
    extension_dir	./	./
    file_uploads	On	On
    highlight.bg	#FFFFFF	#FFFFFF
    highlight.comment	#FF8000	#FF8000
    highlight.default	#0000BB	#0000BB
    highlight.html	#000000	#000000
    highlight.keyword	#007700	#007700
    highlight.string	#DD0000	#DD0000
    html_errors	On	On
    ignore_repeated_errors	Off	Off
    ignore_repeated_source	Off	Off
    ignore_user_abort	Off	Off
    implicit_flush	Off	Off
    include_path	/www/phpIncludes:/www/php/share/pear:/www/phpIncludes/smarty/libs	/www/phpIncludes:/www/php/share/pear:/www/phpIncludes/smarty/libs
    log_errors	On	On
    log_errors_max_len	1024	1024
    magic_quotes_gpc	Off	Off
    magic_quotes_runtime	Off	Off
    magic_quotes_sybase	Off	Off
    mail.force_extra_parameters	no value	no value
    max_execution_time	240	240
    max_input_nesting_level	64	64
    max_input_time	240	240
    memory_limit	128M	128M
    open_basedir	no value	no value
    output_buffering	4096	4096
    output_handler	no value	no value
    post_max_size	8M	8M
    precision	14	14
    realpath_cache_size	16K	16K
    realpath_cache_ttl	120	120
    register_argc_argv	Off	Off
    register_globals	Off	Off
    register_long_arrays	Off	Off
    report_memleaks	On	On
    report_zend_debug	On	On
    safe_mode	Off	Off
    safe_mode_exec_dir	no value	no value
    safe_mode_gid	Off	Off
    safe_mode_include_dir	no value	no value
    sendmail_from	no value	no value
    sendmail_path	/usr/sbin/sendmail -t -i 	/usr/sbin/sendmail -t -i 
    serialize_precision	100	100
    short_open_tag	Off	Off
    SMTP	localhost	localhost
    smtp_port	25	25
    sql.safe_mode	Off	Off
    track_errors	Off	Off
    unserialize_callback_func	no value	no value
    upload_max_filesize	8M	8M
    upload_tmp_dir	no value	no value
    user_dir	no value	no value
    variables_order	GPCS	GPCS
    xmlrpc_error_number	0	0
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    y2k_compliance	On	On
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    apache2handler
    Apache Version 	Apache/2.2.6 (Unix) mod_ssl/2.2.6 OpenSSL/0.9.7a DAV/2 PHP/5.2.5 SVN/1.5.6
    Apache API Version 	20051115
    Server Administrator 	[email]webmaster@xxxx.com[/email]
    Hostname:Port 	xxxx.com:0
    User/Group 	daemon(2)/2
    Max Requests 	Per Child: 10000 - Keep Alive: on - Max Per Connection: 100
    Timeouts 	Connection: 300 - Keep-Alive: 5
    Virtual Server 	Yes
    Server Root 	/www
    Loaded Modules 	core mod_authn_file mod_authn_default mod_authz_host mod_authz_groupfile mod_authz_user mod_authz_default mod_auth_basic mod_include mod_filter mod_deflate mod_log_config mod_env mod_mime_magic mod_usertrack mod_setenvif mod_ssl prefork http_core mod_mime mod_dav mod_status mod_autoindex mod_asis mod_info mod_cgi mod_dav_fs mod_dav_lock mod_negotiation mod_dir mod_actions mod_speling mod_userdir mod_alias mod_rewrite mod_so mod_php5 mod_dav_svn mod_authz_svn
    
    Directive	Local Value	Master Value
    engine	1	1
    last_modified	0	0
    xbithack	0	0
    
    Apache Environment
    Variable	Value
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    HTTP_USER_AGENT 	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
    HTTP_ACCEPT 	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    HTTP_ACCEPT_LANGUAGE 	en-us,en;q=0.5
    HTTP_ACCEPT_ENCODING 	gzip,deflate
    HTTP_ACCEPT_CHARSET 	ISO-8859-1,utf-8;q=0.7,*;q=0.7
    HTTP_KEEP_ALIVE 	300
    HTTP_CONNECTION 	keep-alive
    PATH 	/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/www/php/bin:/root/bin:/www/php/bin
    SERVER_SIGNATURE 	no value
    SERVER_SOFTWARE 	Apache/2.2.6 (Unix) mod_ssl/2.2.6 OpenSSL/0.9.7a DAV/2 PHP/5.2.5 SVN/1.5.6
    SERVER_NAME 	[url]www.xxxx.com[/url]
    SERVER_ADDR 	xx.xx.xx.148
    SERVER_PORT 	80
    REMOTE_ADDR 	xx.xx.xx.69
    DOCUMENT_ROOT 	/www/htdocs
    SERVER_ADMIN 	[email]webmaster@xxxx.com[/email]
    SCRIPT_FILENAME 	/www/htdocs/app/phpInfo.php
    REMOTE_PORT 	4380
    GATEWAY_INTERFACE 	CGI/1.1
    SERVER_PROTOCOL 	HTTP/1.1
    REQUEST_METHOD 	GET
    QUERY_STRING 	no value
    REQUEST_URI 	/app/phpInfo.php
    SCRIPT_NAME 	/app/phpInfo.php
    
    HTTP Headers Information
    HTTP Request Headers
    HTTP Request 	GET /app/phpInfo.php HTTP/1.1
    Host 	[url]www.xxxx.com[/url]
    User-Agent 	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
    Accept 	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Language 	en-us,en;q=0.5
    Accept-Encoding 	gzip,deflate
    Accept-Charset 	ISO-8859-1,utf-8;q=0.7,*;q=0.7
    Keep-Alive 	300
    Connection 	keep-alive
    HTTP Response Headers
    X-Powered-By 	PHP/5.2.5
    Keep-Alive 	timeout=5, max=100
    Connection 	Keep-Alive
    Transfer-Encoding 	chunked
    Content-Type 	text/html
    
    bcmath
    BCMath support 	enabled
    
    bz2
    BZip2 Support 	Enabled
    Stream Wrapper support 	compress.bz2://
    Stream Filter support 	bzip2.decompress, bzip2.compress
    BZip2 Version 	1.0.2, 30-Dec-2001
    
    calendar
    Calendar support 	enabled
    
    ctype
    ctype functions 	enabled
    
    curl
    cURL support 	enabled
    cURL Information 	libcurl/7.12.1 OpenSSL/0.9.7a zlib/1.2.1.2 libidn/0.5.6
    
    date
    date/time support 	enabled
    "Olson" Timezone Database Version 	2007.9
    Timezone Database 	internal
    Default timezone 	America/New_York
    
    Directive	Local Value	Master Value
    date.default_latitude	31.7667	31.7667
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    dom
    DOM/XML 	enabled
    DOM/XML API Version 	20031129
    libxml Version 	2.6.16
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    XPointer Support 	enabled
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    exif
    EXIF Support 	enabled
    EXIF Version 	1.4 $Id: exif.c,v 1.173.2.5.2.20 2007/06/10 20:12:45 iliaa Exp $
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    filter
    Input Validation and Filtering 	enabled
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    ftp
    FTP support 	enabled
    
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    GD Support 	enabled
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    hash
    hash support 	enabled
    Hashing Engines 	md2 md4 md5 sha1 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru gost adler32 crc32 crc32b haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5
    
    iconv
    iconv support 	enabled
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    json support 	enabled
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    libxml
    libXML support 	active
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    Multibyte Support 	enabled
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    mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.
    
    Directive	Local Value	Master Value
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    mbstring.language	neutral	neutral
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    mcrypt
    mcrypt support	enabled
    Version 	2.5.7
    Api No 	20021217
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    Supported modes 	cbc cfb ctr ecb ncfb nofb ofb stream
    
    Directive	Local Value	Master Value
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    mime_magic
    mime_magic support	invalid magic file, disabled
    
    Directive	Local Value	Master Value
    mime_magic.debug	Off	Off
    mime_magic.magicfile	/usr/share/file/magic.mime	/usr/share/file/magic.mime
    
    mysql
    MySQL Support	enabled
    Active Persistent Links 	0
    Active Links 	0
    Client API version 	5.0.51
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    mysqli
    MysqlI Support	enabled
    Client API library version 	5.0.51
    Client API header version 	5.0.51
    MYSQLI_SOCKET 	/tmp/mysql.sock
    
    Directive	Local Value	Master Value
    mysqli.default_host	no value	no value
    mysqli.default_port	3306	3306
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    openssl
    OpenSSL support 	enabled
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    pcre
    PCRE (Perl Compatible Regular Expressions) Support 	enabled
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    Directive	Local Value	Master Value
    pcre.backtrack_limit	100000	100000
    pcre.recursion_limit	100000	100000
    
    PDO
    PDO support	enabled
    PDO drivers 	sqlite2, sqlite
    
    pdo_sqlite
    PDO Driver for SQLite 3.x	enabled
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    Revision 	$Revision: 1.70.2.3.2.16 $
    
    pspell
    PSpell Support 	enabled
    
    Reflection
    Reflection	enabled
    Version 	$Id: php_reflection.c,v 1.164.2.33.2.47 2007/10/28 13:47:14 iliaa Exp $
    
    session
    Session Support 	enabled
    Registered save handlers 	files user sqlite
    Registered serializer handlers 	php php_binary wddx
    
    Directive	Local Value	Master Value
    session.auto_start	Off	Off
    session.bug_compat_42	Off	Off
    session.bug_compat_warn	On	On
    session.cache_expire	180	180
    session.cache_limiter	nocache	nocache
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    session.gc_maxlifetime	1440	1440
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    shmop support 	enabled
    
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    Soap Server 	enabled
    
    Directive	Local Value	Master Value
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    SPL support	enabled
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    SQLite
    SQLite support	enabled
    PECL Module version 	2.0-dev $Id: sqlite.c,v 1.166.2.13.2.9 2007/05/19 17:58:22 iliaa Exp $
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    tokenizer
    Tokenizer Support 	enabled
    
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    WDDX Support	enabled
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    XML Support 	active
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    XMLReader 	enabled
    
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    Additional Modules
    Module Name
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    PATH 	/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/www/php/bin:/root/bin:/www/php/bin
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    PHP Variables
    Variable	Value
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    _SERVER["HTTP_USER_AGENT"]	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
    _SERVER["HTTP_ACCEPT"]	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    _SERVER["HTTP_ACCEPT_LANGUAGE"]	en-us,en;q=0.5
    _SERVER["HTTP_ACCEPT_ENCODING"]	gzip,deflate
    _SERVER["HTTP_ACCEPT_CHARSET"]	ISO-8859-1,utf-8;q=0.7,*;q=0.7
    _SERVER["HTTP_KEEP_ALIVE"]	300
    _SERVER["HTTP_CONNECTION"]	keep-alive
    _SERVER["PATH"]	/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/www/php/bin:/root/bin:/www/php/bin
    _SERVER["SERVER_SIGNATURE"]	no value
    _SERVER["SERVER_SOFTWARE"]	Apache/2.2.6 (Unix) mod_ssl/2.2.6 OpenSSL/0.9.7a DAV/2 PHP/5.2.5 SVN/1.5.6
    _SERVER["SERVER_NAME"]	[url]www.xxxx.com[/url]
    _SERVER["SERVER_ADDR"]	xx.xx.xx.148
    _SERVER["SERVER_PORT"]	80
    _SERVER["REMOTE_ADDR"]	xx.xx.xx.69
    _SERVER["DOCUMENT_ROOT"]	/www/htdocs
    _SERVER["SERVER_ADMIN"]	[email]webmaster@xxxx.com[/email]
    _SERVER["SCRIPT_FILENAME"]	/www/htdocs/app/phpInfo.php
    _SERVER["REMOTE_PORT"]	4380
    _SERVER["GATEWAY_INTERFACE"]	CGI/1.1
    _SERVER["SERVER_PROTOCOL"]	HTTP/1.1
    _SERVER["REQUEST_METHOD"]	GET
    _SERVER["QUERY_STRING"]	no value
    _SERVER["REQUEST_URI"]	/app/phpInfo.php
    _SERVER["SCRIPT_NAME"]	/app/phpInfo.php
    _SERVER["PHP_SELF"]	/app/phpInfo.php
    _SERVER["REQUEST_TIME"]	1241832153
    
     
  2. falko

    falko Super Moderator

    What browser are you using? If it's IE, please try Firefox.
     
  3. Gaartok

    Gaartok New Member

    I use Firefox. Also tried was Safari (on a mac).
     
  4. falko

    falko Super Moderator

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