Update problem on all ftp users ( not working )

Discussion in 'Installation/Configuration' started by spazio, May 16, 2012.

  1. spazio

    spazio Member

    I just updated to ISPConfig on ubuntu 10.04 and There is a weird behavior on the ftp users. The update changed all the ftp users on resellers clients.

    Details of problem:

    I have the following:
    Reseller1 has client1 who resell to client 2

    Before update to ispconfig3 managed ftp user like the following:
    In this case ftpuser= client1client2
    There were no mention of reseller1 at all!

    Now after update all ftp user have the following:
    [clientname]ftpuser but
    In this case ftp user= reseller1client1client2
    Which is not good because the client2 doesn't know reseller1
    This causes big problem because none of the ftp users on the system are working

    Is this a bug? And can it be fix?
    Any suggestions on how to fix this exept recreating all ftp users?

  2. falko

    falko Super Moderator ISPConfig Developer

    Never seen that before. Is this an unmodified ISPConfig?

    Anyway, I've added this to our bugtracker.
  3. spazio

    spazio Member

    Unmodified version!

    If I log in as admin and manually erase the the reseller1 part everything comes back the way it should. The problem is there if new account are created!

    This is really problematic, any ways to downgrade?
  4. till

    till Super Moderator Staff Member ISPConfig Developer

  5. Petr

    Petr New Member

    very thanks for report bug and quick repair! i had this problem today to.

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