Unknown user or Password with SquirrelMail

Discussion in 'Installation/Configuration' started by askia, Mar 17, 2010.

  1. askia

    askia New Member

    Hello All,

    I Installed and configured ISPConfig 3 on a CentOS 5.4.
    The Installation was successful and I could log in the ISPConfig Web Admin interface.
    I checked that all required services are up and running in the Monitor:
    Web-Server: Online
    FTP-Server: Online
    SMTP-Server: Online
    POP3-Server: Online
    IMAP-Server: Online
    myDNS-Server: Online
    mySQL-Server: Online

    I tryed then to log into the Webmail (SquirrelMail) interface and I receive "Unknown user or password" with the user postmaster.
    The user postmaster is existant on the OS and I can log into the account without any problem.
    I'll greatly appreciate if someone could help fix this.
    Best regards.
    Askia

    Here is the Mail.log I captured from the ISPConfig mail log:
    ------------------------Mail log-------------------------------------------
    Mar 15 16:32:14 ispcfgserver01 amavis[5462]: (05462-16) Passed CLEAN, MYNETS LOCAL [127.0.0.1] [127.0.0.1] -> , Message-ID: <[email protected]>, mail_id: uvKEPw1iPElw, Hits: 3.348, size: 721, queued_as: 8DB8B850175, 21437 ms
    Mar 15 16:32:14 ispcfgserver01 postfix/smtp[1593]: 05531850174: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=22, delays=0.66/0.26/0.09/21, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=05462-16, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8DB8B850175)
    Mar 15 16:32:14 ispcfgserver01 postfix/qmgr[3434]: 05531850174: removed
    Mar 15 16:32:15 ispcfgserver01 postfix/smtp[1653]: 8DB8B850175: to=, relay=none, delay=0.67, delays=0.49/0.17/0.01/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=ispcfgserver01.intellix-fact.com type=A: Host not found)
    Mar 15 16:32:15 ispcfgserver01 postfix/cleanup[1592]: 5A152850177: message-id=<[email protected]>
    Mar 15 16:32:15 ispcfgserver01 postfix/qmgr[3434]: 5A152850177: from=<>, size=3417, nrcpt=1 (queue active)
    Mar 15 16:32:15 ispcfgserver01 postfix/bounce[1654]: 8DB8B850175: sender non-delivery notification: 5A152850177
    Mar 15 16:32:15 ispcfgserver01 postfix/qmgr[3434]: 8DB8B850175: removed
    Mar 15 16:32:15 ispcfgserver01 postfix/smtp[1653]: 5A152850177: to=, relay=none, delay=0.55, delays=0.51/0.02/0.01/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=ispcfgserver01.intellix-fact.com type=A: Host not found)
    Mar 15 16:32:15 ispcfgserver01 postfix/qmgr[3434]: 5A152850177: removed
    Mar 15 16:35:05 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:35:05 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 16:35:05 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:35:05 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 16:35:05 ispcfgserver01 postfix/smtpd[1789]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 16:35:05 ispcfgserver01 postfix/smtpd[1789]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 16:35:05 ispcfgserver01 postfix/smtpd[1789]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 16:40:05 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 postfix/smtpd[1998]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 postfix/smtpd[1998]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 16:40:05 ispcfgserver01 postfix/smtpd[1998]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 16:45:03 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:45:03 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 16:45:04 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:45:04 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 16:45:04 ispcfgserver01 postfix/smtpd[2215]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 16:45:04 ispcfgserver01 postfix/smtpd[2215]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 16:45:04 ispcfgserver01 postfix/smtpd[2215]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 16:48:05 ispcfgserver01 postfix/postfix-script: stopping the Postfix mail system
    Mar 15 16:48:05 ispcfgserver01 postfix/master[3428]: terminating on signal 15
    Mar 15 16:48:11 ispcfgserver01 sendmail[2355]: alias database /etc/aliases rebuilt by root
    Mar 15 16:48:11 ispcfgserver01 sendmail[2355]: /etc/aliases: 77 aliases, longest 10 bytes, 779 bytes total
    Mar 15 16:48:17 ispcfgserver01 postfix/postfix-script: starting the Postfix mail system
    Mar 15 16:48:18 ispcfgserver01 postfix/master[2412]: daemon started -- version 2.3.3, configuration /etc/postfix
    Mar 15 16:50:05 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:50:05 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:50:05 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 16:50:05 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 16:50:07 ispcfgserver01 postfix/smtpd[2505]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 16:50:07 ispcfgserver01 postfix/smtpd[2505]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 16:50:07 ispcfgserver01 postfix/smtpd[2505]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 16:55:04 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 postfix/smtpd[2720]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 postfix/smtpd[2720]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 16:55:04 ispcfgserver01 postfix/smtpd[2720]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 17:00:04 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:00:04 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 17:00:04 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:00:04 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 17:00:05 ispcfgserver01 postfix/smtpd[2950]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 17:00:05 ispcfgserver01 postfix/smtpd[2950]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 17:00:05 ispcfgserver01 postfix/smtpd[2950]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 17:31:21 ispcfgserver01 sendmail[22158]: o2FGVLfH022158: from=root, size=144, class=0, nrcpts=1, msgid=<[email protected]>, [email protected]
    Mar 15 17:31:21 ispcfgserver01 postfix/smtpd[22159]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 17:31:21 ispcfgserver01 sendmail[22158]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
    Mar 15 17:31:22 ispcfgserver01 postfix/smtpd[22159]: 3B8DD850174: client=localhost.localdomain[127.0.0.1], [email protected]
    Mar 15 17:31:22 ispcfgserver01 postfix/cleanup[22169]: 3B8DD850174: message-id=<[email protected]>
    Mar 15 17:31:22 ispcfgserver01 sendmail[22158]: o2FGVLfH022158: [email protected], ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30144, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 3B8DD850174)
    Mar 15 17:31:22 ispcfgserver01 postfix/qmgr[2415]: 3B8DD850174: from=, size=721, nrcpt=1 (queue active)
    Mar 15 17:31:22 ispcfgserver01 postfix/smtpd[22159]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 17:31:23 ispcfgserver01 amavis[26115]: (26115-16) (!!)WARN: all primary virus scanners failed, considering backups
    Mar 15 17:31:36 ispcfgserver01 postfix/smtpd[22196]: connect from unknown[127.0.0.1]
    Mar 15 16:31:36 ispcfgserver01 postfix/smtpd[22196]: DF811850176: client=unknown[127.0.0.1]
    Mar 15 17:31:36 ispcfgserver01 postfix/cleanup[22169]: DF811850176: message-id=<[email protected]>
    Mar 15 17:31:37 ispcfgserver01 postfix/qmgr[2415]: DF811850176: from=, size=1220, nrcpt=1 (queue active)
    Mar 15 16:31:37 ispcfgserver01 postfix/smtpd[22196]: disconnect from unknown[127.0.0.1]
    Mar 15 17:31:37 ispcfgserver01 amavis[26115]: (26115-16) Passed CLEAN, MYNETS LOCAL [127.0.0.1] [127.0.0.1] -> , Message-ID: <[email protected]>, mail_id: 1+SHxlv20Fth, Hits: 3.348, size: 721, queued_as: DF811850176, 14607 ms
    Mar 15 17:31:37 ispcfgserver01 postfix/smtp[22170]: 3B8DD850174: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=15, delays=0.28/0.12/0.07/15, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=26115-16, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as DF811850176)
    Mar 15 17:31:37 ispcfgserver01 postfix/qmgr[2415]: 3B8DD850174: removed
    Mar 15 17:31:37 ispcfgserver01 postfix/smtp[22199]: DF811850176: to=, relay=none, delay=0.34, delays=0.12/0.21/0.01/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=ispcfgserver01.intellix-fact.com type=A: Host not found)
    Mar 15 17:31:37 ispcfgserver01 postfix/cleanup[22169]: 667BB850177: message-id=<[email protected]>
    Mar 15 17:31:37 ispcfgserver01 postfix/qmgr[2415]: 667BB850177: from=<>, size=3417, nrcpt=1 (queue active)
    Mar 15 17:31:37 ispcfgserver01 postfix/bounce[22200]: DF811850176: sender non-delivery notification: 667BB850177
    Mar 15 17:31:37 ispcfgserver01 postfix/qmgr[2415]: DF811850176: removed
    Mar 15 17:31:37 ispcfgserver01 postfix/smtp[22199]: 667BB850177: to=, relay=none, delay=0.05, delays=0.03/0.02/0/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=ispcfgserver01.intellix-fact.com type=A: Host not found)
    Mar 15 17:31:37 ispcfgserver01 postfix/qmgr[2415]: 667BB850177: removed
    Mar 15 17:35:04 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:35:04 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 17:35:04 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:35:04 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 17:35:04 ispcfgserver01 postfix/smtpd[22365]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 17:35:04 ispcfgserver01 postfix/smtpd[22365]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 17:35:04 ispcfgserver01 postfix/smtpd[22365]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 17:40:05 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:40:05 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Mar 15 17:40:05 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:40:05 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 17:40:06 ispcfgserver01 postfix/smtpd[22574]: connect from localhost.localdomain[127.0.0.1]
    Mar 15 17:40:06 ispcfgserver01 postfix/smtpd[22574]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Mar 15 17:40:06 ispcfgserver01 postfix/smtpd[22574]: disconnect from localhost.localdomain[127.0.0.1]
    Mar 15 17:45:04 ispcfgserver01 pop3d: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:45:04 ispcfgserver01 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
    Mar 15 17:45:04 ispcfgserver01 imapd: Connection, ip=[::ffff:127.0.0.1]
    Mar 15 17:45:04 ispcfgserver01 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    --------------------------------------------------------------------------
     
  2. falko

    falko Super Moderator ISPConfig Developer

    Please create an A record for ispcfgserver01.intellix-fact.com.

    Can you log in with other accounts that you created in ISPConfig?
     
  3. askia

    askia New Member

    Hi Falko,
    You mean I should create the A record for ispcfgserver01.intellix-fact.com in ISPConfig interface or at the ISP ?
    I am not able to log in with any user on the system.
    Thanks for your help.
    Cheers.
    Askia
     
  4. falko

    falko Super Moderator ISPConfig Developer

    That depends on what DNS servers are authoritative for the intellix-fact.com domain. you can find that out by running
    Code:
    dig ns intellix-fact.com
    But you created email accounts in ISPConfig, didn't you?
    What's in the mail log when you try to log in?
     

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