unable to see interface

Discussion in 'Installation/Configuration' started by adriana2100, Sep 20, 2006.

  1. adriana2100

    adriana2100 New Member

    Can you give me any sugestions. After my servers were configured both servers were working fine then on one of the I added a reseller and a client. I rebooted the server and the web interface is not coming up anymore. I followed the instructions on howtoforge about adding a DNS with ISPConfig and it works fine but I cannot login into the ISPConfig interface anymore. I also uploaded a page to my other server and it worked fine for few minutes then after a while is not working any longer.

    any sugestions?

    the page I uploaded is www.reyesandclark.com and www.reyesandclark.net

    Thanks!
     
  2. torusturtle

    torusturtle ISPConfig Developer ISPConfig Developer

    Try
    Code:
    /etc/init.d/ispconfig_server restart
    
    If you use https to get to the interface and you encrypted the SSL Server.key, then you'll have to enter it, otherwise it will not work.
     
  3. adriana2100

    adriana2100 New Member

    /etc/init.d/ispconfig_server restart

    torusturtle,

    I tried as sugested and it did not make any difference. Any other sugestion?

    Thanks!
     
  4. Ben

    Ben ISPConfig Developer ISPConfig Developer

    what does netstat -tap tell?
    Can you see any error ins the ISPCOnfig's apache error logs?
     
  5. adriana2100

    adriana2100 New Member

    This is what I get with netstat -tap


    NS2:~ # netstat -tap
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 localhost:entrust-sps *:* LISTEN 3008/famd
    tcp 0 0 *:mysql *:* LISTEN 2404/mysqld
    tcp 0 0 *:sunrpc *:* LISTEN 2397/portmap
    tcp 0 0 localhost:novell-zen *:* LISTEN 2440/zmd
    tcp 0 0 *:hosts2-ns *:* LISTEN 4628/ispconfig_http
    tcp 0 0 *:ftp *:* LISTEN 4820/proftpd: (acce
    tcp 0 0 *:ipp *:* LISTEN 3293/cupsd
    tcp 0 0 *:smtp *:* LISTEN 4766/master
    tcp 0 0 *:imaps *:* LISTEN 2548/couriertcpd
    tcp 0 0 *:pop3s *:* LISTEN 2574/couriertcpd
    tcp 0 0 *:pop3 *:* LISTEN 2555/couriertcpd
    tcp 0 0 *:imap *:* LISTEN 2537/couriertcpd
    tcp 0 0 *:www-http *:* LISTEN 4696/httpd2-prefork
    tcp 0 0 *:ssh *:* LISTEN 2747/sshd
    tcp 0 0 *:smtp *:* LISTEN 4766/master
    tcp 0 0 *:https *:* LISTEN 4696/httpd2-prefork
    tcp 0 444 NS2.RCNDNS2.com:ssh 71.216.1:netbill-keyrep ESTABLISHED 11138/0


    NS2:~ # /etc/init.d/ispconfig_server start
    Starting ISPConfig system...
    /root/ispconfig/httpd/bin/apachectl startssl: httpd (pid 3237) already running
    FreshClam is already running!
    ISPConfig system is now up and running!
    NS2:~ # /etc/init.d/ispconfig_server restart
    Shutting down ISPConfig system...
    /root/ispconfig/httpd/bin/apachectl stop: httpd stopped
    ISPConfig system stopped!
    Starting ISPConfig system...
    /root/ispconfig/httpd/bin/apachectl startssl: httpd started
    ISPConfig system is now up and running!


    Where are logs of ISPConfig?

    Thanks!
     
  6. adriana2100

    adriana2100 New Member

    Looking at the error log... this is what I see.

    20.09.2006 - 23:21:21 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/apache2 restart &> /dev/null
    20.09.2006 - 23:21:21 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix stop &> /dev/null
    20.09.2006 - 23:21:23 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix start &> /dev/null
    20.09.2006 - 23:21:23 => WARN - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: WARNING: could not /etc/init.d/named restart &> /dev/null
    20.09.2006 - 23:21:24 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/proftpd restart &> /dev/null
    20.09.2006 - 23:35:35 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/apache2 restart &> /dev/null
    20.09.2006 - 23:35:36 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix stop &> /dev/null
    20.09.2006 - 23:35:38 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix start &> /dev/null
    20.09.2006 - 23:35:38 => WARN - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: WARNING: could not /etc/init.d/named restart &> /dev/null
    20.09.2006 - 23:35:39 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/proftpd restart &> /dev/null
    20.09.2006 - 23:37:32 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/apache2 restart &> /dev/null
    20.09.2006 - 23:37:32 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix stop &> /dev/null
    20.09.2006 - 23:37:33 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/postfix start &> /dev/null
    >0.09.2006 - 23:37:34 => WARN - /root/ispconfig/scripts/lib/classes/ispconfig_system.lnphp, Line 696: WARNING: could not /etc/init.d/named restart &> /dev/null
    20.09.2006 - 23:37:35 => INFO - /root/ispconfig/scripts/lib/classes/ispconfig_system.lib.php, Line 696: /etc/init.d/proftpd restart &> /dev/null
     
  7. falko

    falko Super Moderator ISPConfig Developer

    What's the output of
    Code:
    ifconfig
    ?
     
  8. adriana2100

    adriana2100 New Member

    This is what I get from ifconfig from both servers:

    NS1:~ # ifconfig
    eth0 Link encap:Ethernet HWaddr 00:B0:D0:AB:30:15
    inet addr:71.216.196.34 Bcast:255.255.255.255 Mask:255.255.255.248
    inet6 addr: fe80::2b0:d0ff:feab:3015/64 Scope:Link
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:176 errors:0 dropped:0 overruns:0 frame:0
    TX packets:187 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:15537 (15.1 Kb) TX bytes:16268 (15.8 Kb)

    eth1 Link encap:Ethernet HWaddr 00:01:03:D6:5F:14
    UP BROADCAST MULTICAST MTU:1500 Metric:1
    RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    TX packets:3 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:0 (0.0 b) TX bytes:228 (228.0 b)
    Interrupt:201 Base address:0x2000

    lo Link encap:Local Loopback
    inet addr:127.0.0.1 Mask:255.0.0.0
    inet6 addr: ::1/128 Scope:Host
    UP LOOPBACK RUNNING MTU:16436 Metric:1
    RX packets:24 errors:0 dropped:0 overruns:0 frame:0
    TX packets:24 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:0
    RX bytes:1560 (1.5 Kb) TX bytes:1560 (1.5 Kb)

    NS1:~ #


    NS2:~ # ifconfig
    eth0 Link encap:Ethernet HWaddr 00:13:72:40:28:6E
    inet addr:71.216.196.36 Bcast:255.255.255.255 Mask:255.255.255.248
    inet6 addr: fe80::213:72ff:fe40:286e/64 Scope:Link
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:56 errors:0 dropped:0 overruns:0 frame:0
    TX packets:69 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:100
    RX bytes:5832 (5.6 Kb) TX bytes:8174 (7.9 Kb)
    Base address:0xecc0 Memory:fe9e0000-fea00000

    eth1 Link encap:Ethernet HWaddr 00:13:72:40:28:6F
    UP BROADCAST MULTICAST MTU:1500 Metric:1
    RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
    Base address:0xccc0 Memory:fe3e0000-fe400000

    lo Link encap:Local Loopback
    inet addr:127.0.0.1 Mask:255.0.0.0
    inet6 addr: ::1/128 Scope:Host
    UP LOOPBACK RUNNING MTU:16436 Metric:1
    RX packets:20 errors:0 dropped:0 overruns:0 frame:0
    TX packets:20 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:0
    RX bytes:1390 (1.3 Kb) TX bytes:1390 (1.3 Kb)

    NS2:~ #
     
  9. falko

    falko Super Moderator ISPConfig Developer

    I can ping both 71.216.196.34 and 71.216.196.36 so the network interfaces are up. Maybe I misunderstand your problem?
     
  10. adriana2100

    adriana2100 New Member

    Falko,

    Till, was able to see the ISPConfig interface using the IP Address, so can I; however I was able to see the interface using the FQN or https://ns1.rcdns2.com:81 or https://ns2.rcdns2.com:81 but that is not working... I was looking around in the ISPConfig panel and noticed that "BIND-Server" is offline... could that be the issue? If so, do you have a work-around?

    Thanks!
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    If the domain names are on your local bind server, then this is your problem.

    Please check the syslog for bind error messages. A common error is that you created a master and slave record for the same domain on the server.
     
  12. adriana2100

    adriana2100 New Member

    Till,

    That is what it was... I had the master and slave on the same server. All is good now. Thanks a lot!!
     

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