Unable to process any change since 2022

Discussion in 'General' started by Daniel Rouleau, Jan 7, 2022.

  1. Daniel Rouleau

    Daniel Rouleau New Member

    Good day
    I have a ISP config on Debian 10 (buster) and i'm unable to process any web site creation, FTP creation, etc process are stuck in Queue
    All system log stop a Dec 29th
    The server still work existing web site all display properly
    Done multiple restart no result

    I have tried to upgrade to Debian 11, Still same problem
    ISP config does not seem to have notice the upgrade because in Monitor it still show
    (Debian Buster) ISPConfig 3.2.7p1

    I have try ispconfig_update.sh --force
    to force the reinstallation of ISPconfig but I have this result
    PHP Curl Module is missing.
    PHP MySQLi Module is nmissing.
    PHP Multibyte Module (MB) is missing.

    with curl -V
    I have this result
    curl 7.74.0 (i686-pc-linux-gnu) libcurl/7.74.0 OpenSSL/1.1.1k zlib/1.2.11 brotli/1.0.9 libidn2/2.3.0 libpsl/0.21.0 (+libidn2/2.3.0) libssh2/1.9.0 nghttp2/1.43.0 librtmp/2.3
    Release-Date: 2020-12-09
    Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps mqtt pop3 pop3s rtmp rtsp scp sftp smb smbs smtp smtps telnet tftp
    Features: alt-svc AsynchDNS brotli GSS-API HTTP2 HTTPS-proxy IDN IPv6 Kerberos Largefile libz NTLM NTLM_WB PSL SPNEGO SSL TLS-SRP UnixSockets

    So I don't know if any one as any clue what could be the problem for why all new process in queue are jamed

    Thank you very much in advance

  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Either you have php modules missing, or perhaps you changed default php versions and just need to change back to the correct one. See the 'read before posting' post, one of the topics there discusses changing php versions back to the correct one.
    ahrasis likes this.
  3. Daniel Rouleau

    Daniel Rouleau New Member

    Good day M. Norell, thank you for the fallow up
    Of course it's me that is just an idiot but I cannot seam to find anything that make any sense

    I have check in /etc/php i have version 5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0, 8.1 available
    i Have check in ISPCONFIG server config WEB PHPsetting
    it is set to use PHP7.3
    I cannot do any change there because this is my problem ISP config is not processing any change request we are making throu web interface
    ISPCONFG Monitor still show that is running on Debain Buster even if I have upgrade Debian to Bullseye version

    System-log, ISPConfig-Cron-log, failtoban-log don't show anything after Dec 29th

    So I'm really stuck here is there any referral you could send me that would help me restart IPSCONFIG
    thank you very much
  4. Daniel Rouleau

    Daniel Rouleau New Member

    I also did the
    wget -q -O htf-common-issues.php "http:...." && php -q htf-common-issues.php

    It reported an error

    PHP Fatal error: Uncaught Error: Call to undefined function mysqli_connect() in /etc/php/htf-common-issues.php:288
    Stack trace:
    #0 {main}
    thrown in /etc/php/htf-common-issues.php on line 288

    But i still have this result in cat htf_report.txt | more
    cat htf_report.txt | more
    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] OS version is Debian GNU/Linux 11 (bullseye)

    [INFO] uptime: 10:11:19 up 13:39, 1 user, load average: 0.04, 0.07, 0.01

    [INFO] memory:
    total used free shared buff/cache available
    Mem: 3.9Gi 1.9Gi 704Mi 409Mi 1.3Gi 1.2Gi
    Swap: 4.0Gi 490Mi 3.5Gi

    [INFO] systemd failed services status:
    0 loaded units listed.

    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.2.7p1
  5. Daniel Rouleau

    Daniel Rouleau New Member

    OK I think I solve the issue
    i did
    update-alternatives --config php
    chose PHP 7.3
    and then
    update-alternatives --config php-cgi

    Now log are back update and ISP config finally realize it was on Bullseye
    till likes this.

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