Unable to access Softaculous

Discussion in 'ISPConfig 3 Priority Support' started by NeonTigerUK, Oct 8, 2016.

  1. NeonTigerUK

    NeonTigerUK Member HowtoForge Supporter

    I have installed Softaculous as per the instructions on their website, installation went all ok.

    it has arrived in Tools but when I click on the option I get an error ... ERROR IN SHIFTING TO USER LEVEL

    this happens wether I am logged in as admin, or reseller or client.

    Any ideas?
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please contact the softacolous support for that. The above message is not from ISPConfig.
  3. budgierless

    budgierless Member HowtoForge Supporter

    softacolous was fine for many months, and this stopped working when i updated to 3.1, and then i got the same message, so i am sure it is a compatibility issue.
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, that's very likely. If they did not updated their software for ISPConfig 3.1 then it might have stopped working.
  5. Tomislav Aurednik

    Tomislav Aurednik Member HowtoForge Supporter

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