Unable to access account via FTP client

Discussion in 'General' started by rzlines, Nov 6, 2009.

  1. rzlines

    rzlines New Member


    i had to put the client name before the username and it connected.. a moderator can delete this post thank you

    I followed the ISPConfig 3 tutorial for CentOS 5.3 and am able to modify the websites that are hosted on the server by pasting the content directly in the folders

    But I'm unable to login into my account via an FTP client, it gives the following error

    Resolving host name "----------"
    Connecting to --------------- Port: ----
    Connected to ------------.
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now -----. Server port: ---
    220-This is a private system - No anonymous login
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER trail
    331 User trail OK. Password required
    PASS (hidden)
    530 Login authentication failed
    Active Help: http://www.smartftp.com/support/kb/51
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Server closed connection
    Connect failed. Waiting to retry (30s)...

    i put in the correct login details but i still get this error, do i have to set any parameters differently in ISPConfig interface ?
    Last edited: Nov 6, 2009

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