The URL is not reachable! The installation routine stops here!

Discussion in 'Installation/Configuration' started by Ivan, Oct 13, 2005.

  1. Ivan

    Ivan New Member

    Well, I have this error when I installing the ISP :

    Please enter your MySQL server: E.G. localhost
    Please enter your MySQL user: E.G. root
    Please enter your MySQL password: Your MySQL password
    Please enter a name for the ISPConfig database: E.g. ispconfigdb
    Please enter the IP address of the ISPConfig web: E.g.
    Please enter the host name: E.g. www
    Please enter the domain: E.g.

    after come the next error :
    The URL is not reachable! The installation routine stops here!
    where is the problem?
  2. falko

    falko Super Moderator

    If you type in www as host name and as domain, then the installer tries to ping to ensure that it exists. So make sure that exists and that your firewall doesn't block pings.
    Instead of specifiying a hostname and a domain, you could leave the hostname empty and enter your IP address as domain.
  3. wizardofoz

    wizardofoz New Member

    How to fix something like this without a reinstall

    ok so you have entered the wrong info in the script responses...where does one go to fix a typo / or config for ispconfig settings like mysql and postfix etc

    evreybody seems to have great Perfect Setup's but no basic trouble shooting how to's ...

    If someone has a list of files and locations and what is responsible for what please email it to me or post on a page somewhere - that would be a GREAT help.

    Wiz (almost)
  4. falko

    falko Super Moderator

    This is the ISPConfig configuration file: /home/admispconfig/ispconfig/lib/

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