Templates not working after update to 2.2.21

Discussion in 'Installation/Configuration' started by radim_h, Apr 4, 2008.

  1. radim_h

    radim_h Member

    Hello !

    i have updated ISPconfig from 2.2.19 to 2.2.21. But now templates for new sites are not working.
    If you prepare some template and then you create new site,there are different cheboxes checked against the template.
    IMHO it happens because you have added Ruby option for websites, but i have imported database from 2.2.19 where Ruby wasnt.

    i have deleted table isp_isp_web_template in my DB and replaced it with same table from DB of clean ISPconfig installation.
    But this doesnt help , it is probably somehow linked with options for website, where Ruby is added also now.
    ( i cannot see ruby on any web properties now)

    What other can i change to get templates working again? OR which tables do i have to update also?

    Thanks in Advance

    RH
     
    Last edited: Apr 4, 2008
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    If you imported a 2.2.19 database after the update, you will have to run the ispconfig update again as the doctypes from 2.2.19 which are stored in the database need to be updated.
     
  3. radim_h

    radim_h Member

    yes, because my ISPC crashed

    so i have to install 2.2.19 import old datbase and the update to 2.2.21...
     
  4. radim_h

    radim_h Member

    The requested document type does not exist.

    so i have installed 2.2.19 again, then imported database (corrrect one no the one i was playing with before)
    and ISPC was working correctly
    then i updated to 2.2.21
    But now , when i click on ISP Manager - > and Then Reseller, Clients or Sites and then click on any item on left side menu i see i right window just message " The requested document type does not exist. " :(

    what can i do ?
     
    Last edited: Apr 4, 2008
  5. falko

    falko Super Moderator ISPConfig Developer

  6. radim_h

    radim_h Member

    problem also afer upgrade to 2.2.22 doctype fix working just partially

    I have tried to upgrade from 2.2.19 to 2.2.22

    First, weird thing is that my database charset was changed from latin1 to utf8 after update for ispconfigdb database. I corrected it manualy back to latin1, but nothing change

    Then i tried doctype fix, deleted the record with the doctype_id 1013
    and then
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    After this i should see in ISPC->ISPmanager all websites correctly, also creating from templates is working
    But i cant still see Clients and Resellers, i'm still getting mesage
    " The requested document type does not exist."
    what other should i do ? will i be able to update to any next version ??
     
    Last edited: Apr 9, 2008
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    ISPConfig is not changing the charset during update, mysql is setting the wrong charset. Please set the mysql default charset to latin1 in the mysql my.cnf file and restart mysql.
     
  8. radim_h

    radim_h Member

    is it neccessary

    i would prefer not to do so, because as my customers are using mainly czech language MySQL has to be set to UTF8.
    But in upgrades prior 2.2.19 chrset was never changed..

    I have some progress now, i have compilled 2.2.22 version, then imported 2.2.19 database, had run doctype1013 fix and everything was working.
    I'll try to do one more upgrade (from 2.2.22 to 2.2.22 ) and see if everything works, then i will try to install ISPC on another computer and import 2.2.22 database...
     
    Last edited: Apr 9, 2008
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    We did not change this in ISPConfig, so there must have been a change on your system that causes this.
    If you use the doctypes from 2.2.19 for 2.2.22 you will get various problems as the doctypes had been updated, e.g. missing fileds, values written to wrong fields in the database etc.
     
  10. radim_h

    radim_h Member

    Now after upgrade from version 2.2.22 to same version 2.2.22
    i have same problem " The requested document type does not exist."

    is there some way to compile 2.2.22 and then import 2.2.19 database and convert it correctly into new format somehow ?
     
    Last edited: Apr 18, 2008
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    You will always get this problem if you do not change the default cahrset as I told you below. This is required for all ISPConfig 2.x versions.
     
  12. radim_h

    radim_h Member

    i have correct latin1 charset now, but it is still same, it is not caused by charset..
    :(

    and as i said, until version 2.2.19 everything worked like a charm


    really weird thing is as i wrote above
    when i install 2.2.22, import 2.2.19 database and run that doctype 1013 fix ISPC is working, but if i try update existing ISPC and database it doesn't work (getting " The requested document type does not exist.")
     
    Last edited: Apr 9, 2008
  13. falko

    falko Super Moderator ISPConfig Developer

    Please put
    Code:
    default-character-set = latin1
    into your my.cnf and restart MySQL.
     
  14. radim_h

    radim_h Member

    it did not help...

    Maybe, i was wondering if you guys can provide to me update from 2.2.19 to 2.2.21 as paid service ?

    I have old server and want transfer instalaltion and data to new one.
    (old one is Debian Etch new one DEbian Etch 64bit)


    Edited: log problem solved
     
    Last edited: Apr 13, 2008
  15. falko

    falko Super Moderator ISPConfig Developer

    You can delete all records from the doctype table, then copy the doctype records from the sql dump that comes with ISPConfig and insert them into the doctype table using phpMyAdmin. That should work.
     
  16. radim_h

    radim_h Member

    i have installed 2.2.23, imported database for 2.2.19, then deleted doctype table from 2.2.19 and imported table from 2.2.23, but getting still same message " The requested document type does not exist."

    heeeeeeeelp :(

    ---
    or did i got you wrong? thinking about there must be more changes than just doctype, as isp_isp_web, isp_isp_template etc.. ?
     
    Last edited: Apr 18, 2008
  17. falko

    falko Super Moderator ISPConfig Developer

    That's a bad move. The db for 2.2.19 will not work on 2.2.23...
    Have you tried what I suggested in my previous post?
     
  18. radim_h

    radim_h Member

    i though that i tried...
    you suggested replace table in 2.2.19 - the last working version a then update?
     
  19. falko

    falko Super Moderator ISPConfig Developer

    No, update to 2.2.23, and if you still get the document type error, empty the doctype table and insert the doctypes from the sql dump that comes with 2.2.23.
     
  20. radim_h

    radim_h Member

    Thanks for help!!

    I finnaly got it working - installing 2.2.19 over 2.2.19 database and then update with 2.2.23 i even didn't have to edit doctype or anything

    Only one problem i symply have to use UTF8 in my.cnf
    default-character-set = utf8
    collation-server = utf8_czech_ci
    default-collation = utf8_czech_ci

    because of existing customers

    Is it sufficient to channge to default-character-set = latin1
    before next update and then switch back?
     

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