Telaen installation problem

Discussion in 'Installation/Configuration' started by marc89, Sep 12, 2007.

  1. marc89

    marc89 New Member

    I've been trying to install Tealen on a web page hosted in but the only thing I get when trying to open the index.php file is a blank screen. I attach you the check_install.php results. I'm new in this.

    This script will test your configurations and try to give you a solution.
    All configurations are located in ./inc folder and appear as config.*.php


    - Testing inc/config.php
    (if the script stops here, there are a parse problems with your file; try getting a fresh copy and re-editing it)
    ... PASSED

    - Testing your $temporary_directory variable (./database/)...

    Can we write it?... PASSED
    Now let's check the permissions.
    The directory should be mode 700 with a Owner of 942130 and Group of 1101. Let's see how close you are:
    Your mode is 755, Owner is 942130 and Group is 1101... WARNING
    Not setup securely!
    Is it a safe location?... WARNING
    The path given in $temporary_directory points to a folder inside the main folder
    Eg. main folder is /var/html/telaen and temp folder is /var/html/telaen/tmp
    There are security issues using this configuration, please choose a non-shared folder to store temporary files
    /var/telaen is a good choice

    - Testing your Smarty libs location (SMARTY_DIR:/smarty/ -> )...

    - Now checking that ./smarty/ is not here as well...

    - Now checking that ./smarty_move_me/ is not here as well...

    - Testing your PHP version... PASSED

    - Testing your memory limits (memory_limit: 20M) ...
    PHP.ini's memory_limit should be at least 32 (32 MegaBytes), but may still work.

    - Testing server installation... PASSED


    Your system appears to be ready to run Telaen.

    There are some WARNINGS that should be fixed before you deploy your webmail.

    Before you start using, make sure you've correctly configured your $smtp_server
    variable. If you will use an external SMTP server, please make sure you will not need a SMTP Authentication.
    In positive case , use the $use_password_for_smtp variable, otherwise you will
    receive a "Verify your relay rules" error message while sending mails

    Can anyone help me, please?
    Thank you in advance

    p.d. I've already put chmod to 700 to all the folders of telaen but it still says it's 755.
    Last edited: Sep 12, 2007
  2. falko

    falko Super Moderator ISPConfig Developer

    Open your php.ini and raise the memory limit to at least 32MB. Restart Apache afterwards.
  3. marc89

    marc89 New Member


    Thanks for answering but, as I said, the webpage is hosted at so I don't have direct access to the php.ini file. Anyways I'll ask them if it's possible to modify it.
    Thank you very much
  4. falko

    falko Super Moderator ISPConfig Developer

    You can put an .htaccess file in your document root with this line:

    php_value memory_limit    32M
  5. marc89

    marc89 New Member


    Tommorrow afternoon I'll try to do what you told me. Thank you so much

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