Support Tickets

Discussion in 'General' started by PoleCat, Apr 17, 2007.

  1. PoleCat

    PoleCat New Member


    Does the support tickets get stored in the sql DB?
    If so, I fear that in about 12 months my db will be full of obsolete support tickets.

    Is there a way to completely disable the Support Ticket system in ISPC?
    There "should" be a option in "Management" that you can choose to disable it completely. I dont want some users using that system and have OTRS also, it's too messy. I would rather just use OTRS. :cool:
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Delete the directory /home/admispconfig/ispconfig/web/help/isp_support

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