Strange Salutatory Email

Discussion in 'Installation/Configuration' started by helfrez, May 17, 2006.

  1. helfrez

    helfrez New Member

    Strange thing happened on a new account addition. This is the first account I added after configuring the email. Configuration is as follows.
    Hi %%%FIRST_NAME%%%,

    Your account at Example Company has been successfully created. Details for accessing your control panel and future web home are as follows:

    Client: %%%FIRST_NAME%%% %%%LAST_NAME%%%
    Company: %%%COMPANY%%%

    Control Panel Access: %%%CP%%%
    Username: %%%USER%%%
    Password: %%%PASSWORD%%%

    Please be sure to change your password to something appropriate and secure. For help using the control panel, please reference the user manual located at %%%MANUAL%%%. Please direct all other questions and concerns to

    However the client received a email they forwared me that had the corrected subject but the contents of the email looks like a encryption key of sorts.

    Subject: Account details for (Client) at (Company)










    I also saw a similar issue with a email sent from Ihola mail where just the header came across in the email with no contents, but the problem seems to be isolated to that web client. Is there a config I missed somewhere, except for this the server is performing spectacular..much better that the previous "paid" control panel I had before I reloaded the server.
  2. falko

    falko Super Moderator

    Are there any errors in your mail log?
  3. helfrez

    helfrez New Member

    No errors

    No errors, it may have just been a fluke with the clients email software, I have tried it several times with test accounts with no errors. However testing to gmail I am seeing header info in the email.

    X-Mailer: PHP4

    X-Priority: 3

    MIME-Version: 1.0

    Content-Type: text/plain

    Message-Id: <20060517200246.44B9D84C609@mars>
    Date: Wed, 17 May 2006 16:02:46 -0400 (EDT)

    again just looks to me something strange with the client side, because I can change the password and send the email to a myself and check it with roundcube and everything looks fine. Ill keep an eye out for more concrete data that may point to a problem.

    Is it possible to resend a salutatory email? Thanks for the quick response and most excellent software setup.
    Last edited: May 17, 2006
  4. falko

    falko Super Moderator

    Yes, simply by changing the password. :)

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