Spam Issues

Discussion in 'ISPConfig 3 Priority Support' started by gpetrom, Nov 2, 2016.

  1. gpetrom

    gpetrom Member

    Hi

    I have setup ispconfig 3.0.5.4p9 in debian jessie 8. When i am sending emails from roundcube to gmail or yahoo it always goes to spam.
    Is there a tutorial or best practices to avoid that.

    Thanks in advanced

    PS
    I have only 3 domains in the web server and i know that nobody sends spam mails
     
  2. florian030

    florian030 ISPConfig Developer ISPConfig Developer

  3. gpetrom

    gpetrom Member

    Hi

    I have checked ptr records a and aaaa records and everything seems to be ok
    What else should i check
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

  5. gpetrom

    gpetrom Member

    Well i have this problem from the start and the records where fine. My server is online about six months
    Is there anyting else that i can do?
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    If it is an IP issue, then you can try to ask your ISP for a different IP from another subnet or go to another ISP with your hosting.
     
  7. gpetrom

    gpetrom Member

    Hi again now gmail does not accept at all emails from my server.
    I am checking my domain and the ip address and it seems to be ok. I am not in a blacklist
    How can i be sure if the problem is with the ip
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Which exact error do you get in the mail.log file?
    And can you send to other servers?
     

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