Spam Filter Whitelist question

Discussion in 'General' started by binaryrogue, Jun 24, 2010.

  1. binaryrogue

    binaryrogue Member

    Under [Email --> Spam Filter --> Whitelist], I have a rule stated:
    Email: [email protected]
    Priority: 2
    Active: Check

    Emails from [email protected] are still coming in with "*** SPAM ***" in the subject line.

    Under [Email --> Spam Filter --> User/Domain], I have a rule stated:
    Server: ispconfigserver
    Priority: 5
    Policy: Wants all spam
    Email Pattern:
    Local: Yes

    Is it possible for whiltelisted emails not to get TAG in the subject line?
  2. binaryrogue

    binaryrogue Member

    I am still struggling with this. Any ideas?

    I also tried putting the address in the Postfix whitelist and still no luck... Emails are still getting tagged as spam.
  3. binaryrogue

    binaryrogue Member

    I found what the issue was... The spam filter looks at the envelope from field and not the actual from field. This is not technically an ISPConfig problem but more of a limitation of the spam filter part of it. It be nice for the spam filter to look at either the From: or the envelope from field.

    Many companies like "Sweet Tomatoes" will send emails with a different envelope from field than the actual From: field you see in the email.

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