Hi, First off I want to say how happy I am with the system, I know ISPConfig3 is still fairly new but its rich in features. Question 1 i have "VIRTUALCHROOT=true" in my config file, as we obviously dont want people ftping in getting out of their "home" but a user can not access the backup folder via FTP, the backup folder is linked to the actual backup folder in /var/backup/web(x) Question 2 Is there any way that I can allow the reseller or the client to enable backups on their own site, a large portion of a control panel is to take administrative overhead away from the administrators, and let the clients and users do their own thing, however it seems a little backwards to me that a user or reseller can't set backups for their / their clients sites. Question 3 Backing up. What folders should I back up? I am assuming /var/www /var/backup /var/vmail and unless there is a scripted mysqldump that I don't know about maybe i should backup the DB on a cron. 1 script for each day of the week. then simply rsync the data to a backup server? Where do I find the user and group files? - I know that's a daft question but I don't have much Linux background as I am a FreeBSD admin and there are some differences between the OS's Question 4 Are there any write ups / how-to's on how to set up a slave DNS server so that when a domain is added to ISPConfig3 its also added to the slave DNS server, The server is currently setup to use BIND, I am sure I can change that if need be, I usually use PowerDNS but I don't see support for it in ISPConfig. I am not familiar with MyDNS, but if that's the best way forward I am sure its easy enough. I bought the Manual, and unless I missed it the above questions where not in it or not completely answered. Lastly the ISPConfig Billing module, just what I need, is there any news on the development of this, an estimated release date, also will it need to be purchased? I don't have a problem with buying the module, the way I see it if I am making money off the servers and using the billing module there is no harm in paying for it.