[SOLVED] roundcube autoreply plugin

Discussion in 'ISPConfig 3 Priority Support' started by HSorgYves, May 19, 2015.

  1. HSorgYves

    HSorgYves Member HowtoForge Supporter

    The roundcube autoreply plugin shows a white page... any idea?

    Thanks,
    Yves
     
  2. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    Please check the apache error log. White pages normally mean php or apache errors. Maybe the plugin version does not match.
     
  3. HSorgYves

    HSorgYves Member HowtoForge Supporter

    White page is maybe a misleading description...
    The menu is showing correctly, only the main part of the window is blank.
    Which Apache log file to check? I checked multiple but didn't find anything...
     
  4. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    I cannot tell you which file there could be errors in because it depends on the system. I'd guess the best place to look is /var/log/apache2/error.log or /var/log/ispconfig/httpd/your.servername/error.log
     
  5. HSorgYves

    HSorgYves Member HowtoForge Supporter

    Both do not contain any error :-(
     
  6. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    You should try contacting the plugin author. I have no idea what's going wrong with your roundcube installation or the plugin. Maybe it doesn't match the roundcube version.
     
  7. HSorgYves

    HSorgYves Member HowtoForge Supporter

    I tried to debug... the problem is the following line:
    $dt->setTimeZone(new DateTimeZone($this->rcmail_inst->config->get('timezone')));
     
  8. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    Maybe your PHP version is too old and doesn't know those methods?
     
  9. HSorgYves

    HSorgYves Member HowtoForge Supporter

    My php version is: PHP 5.4.39-0+deb7u2
    It looks like $this->rcmail_inst->config->get('timezone')) returns the offset, not a name as required by DateTimeZone::__construct.
    My problem is that I know neither roundcube nor ISPConfig enough to know how to modify it... :-(
     
  10. Croydon

    Croydon ISPConfig Developer ISPConfig Developer

    That's definitely nothing related to ISPConfig nor directly to roundcube, but basic PHP.
    I would recommend replacing
    PHP:
    $this->rcmail_inst->config->get('timezone')
    by your timezone, e. g. Europe/Berlin or PST or whatever is at your place ;)
     
    inside83 likes this.
  11. HSorgYves

    HSorgYves Member HowtoForge Supporter

    I upgraded to Roundcube 0.9.5 using wheezy-backports, now the plugin works fine...
    Thanks for your help!
     

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