[SOLVED] Ispconfig receiving email but not send

Discussion in 'General' started by Saltant, May 19, 2016.

  1. Saltant

    Saltant New Member

    Hello.
    I have domain galaxy-spiritus.com. I create mailbox in ISPconfig (Roundcube). I can receive email from other internet mails but cant send mail to them. Local sending working fine, can send email myself.
    Where problem? how to fix it, help.
     
  2. Saltant

    Saltant New Member

    Code:
    May 19 19:57:27 server1 postfix/pickup[8028]: B6FF7A8745B: uid=33 from=<abuse@galaxy-spiritus.com>
    May 19 19:57:27 server1 postfix/cleanup[8408]: B6FF7A8745B: message-id=<1d76f4e842be893968e5bd55a5e2e420@galaxy-spiritus.com>
    May 19 19:57:27 server1 dovecot: imap-login: Login: user=<abuse@galaxy-spiritus.com>, method=PLAIN, rip=::1, lip=::1, mpid=8413, secured, session=<Pkl/3jQz9w$
    May 19 19:57:27 server1 postfix/qmgr[8029]: B6FF7A8745B: from=<abuse@galaxy-spiritus.com>, size=529, nrcpt=1 (queue active)
    May 19 19:57:27 server1 dovecot: imap(abuse@galaxy-spiritus.com): Disconnected: Logged out in=459 out=569
    May 19 19:57:27 server1 postfix/smtp[8355]: connect to gmail-smtp-in.l.google.com[2a00:1450:4010:c04::1b]:25: Network is unreachable
    May 19 19:57:28 server1 dovecot: imap-login: Login: user=<abuse@galaxy-spiritus.com>, method=PLAIN, rip=::1, lip=::1, mpid=8416, secured, session=<bCOK3jQz/g$
    May 19 19:57:28 server1 dovecot: imap(abuse@galaxy-spiritus.com): Disconnected: Logged out in=70 out=582
    May 19 19:57:28 server1 dovecot: imap-login: Login: user=<abuse@galaxy-spiritus.com>, method=PLAIN, rip=::1, lip=::1, mpid=8418, secured, session=<RnCO3jQz/w$
    May 19 19:57:28 server1 dovecot: imap(abuse@galaxy-spiritus.com): Disconnected: Logged out in=82 out=628
    May 19 19:57:28 server1 dovecot: imap-login: Login: user=<abuse@galaxy-spiritus.com>, method=PLAIN, rip=::1, lip=::1, mpid=8420, secured, session=<vZCO3jQzAA$
    May 19 19:57:28 server1 dovecot: imap(abuse@galaxy-spiritus.com): Disconnected: Logged out in=305 out=3794
    May 19 19:57:57 server1 postfix/smtp[8355]: connect to gmail-smtp-in.l.google.com[173.194.222.26]:25: Connection timed out
    May 19 19:57:57 server1 postfix/smtp[8355]: connect to alt1.gmail-smtp-in.l.google.com[2404:6800:4008:c07::1b]:25: Network is unreachable
    
     
  3. Saltant

    Saltant New Member

    Code:
    telnet gmail.com 25
    Trying 173.194.122.214...
    Trying 173.194.122.213...
    Trying 2a00:1450:4010:c04::12...
    telnet: Unable to connect to remote host: Network is unreachable
    
    Code:
    telnet galaxy-spiritus.com 25
    Trying 192.168.0.150...
    Connected to galaxy-spiritus.com.
    Escape character is '^]'.
    220 galaxy-spiritus.com ESMTP Postfix (Ubuntu)
    Port 25 on Router Open. Any idea?
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Most likely your internet access provider blocks outgoing connections on port 25. Solutions against such blockings are:

    a) get a server or vserver that is in a datacenter.
    b) use an email relay server to relay outgoing emails (see System > Server config > mail settings).
     
    Saltant likes this.
  5. Saltant

    Saltant New Member

    I wrote a letter to the provider with a request to open port 25 . Now all is well , the port is open . Thanks for the tip !
     

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