SMTP ERROR....some places

Discussion in 'Installation/Configuration' started by dayjahone, Aug 27, 2009.

  1. dayjahone

    dayjahone Member

    So, I set up an account in a mail client and it works fine. A friend in a different state, whose mail I host, tries to set it up and gets the following error (Using Thunderbird):

    the Message could not be sent because connecting to SMTP server failed. the server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.
    Any ideas?
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Maybe he uses a firewall that blocks the connection or his access provider blocks connections on port 25.
  3. dayjahone

    dayjahone Member

    We tried it on two computers -- I don't think it's a firewall. Hmm... So, i should call his Internet company and see what's up?

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