shell user on OVH Public Cloud

Discussion in 'ISPConfig 3 Priority Support' started by Adrien, Aug 21, 2017.

  1. Adrien

    Adrien Member HowtoForge Supporter

    Hi,
    I am trying to ssh but I am getting the message
    Server refused our key
    I tried with different key ssh1 or ssh2; without key... with or without jailkit but always having the same answer.
    ISPConfig is installed on OVH Public Cloud.
    Any idea?
    Thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Did you add the SSH user in ISPConfig? Does it work when you use the password?
     
  3. Adrien

    Adrien Member HowtoForge Supporter

    yes, under Shell-User, I added a shell-user with SSH-RSA Key (ssh1 and ssh2) and without key
    I try to login with the correct username (which include the client username) but i am always getting the error:
    even when I use the password only (without key) it is not working.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I wonder why you get an error message about a key when you do not use a key. Delete the shell user, then create it again and don't add a key. Try to login with that new user by using the password.
     
  5. Adrien

    Adrien Member HowtoForge Supporter

    I guess it was a putty configuration issue. I tried from an Ubuntu computer and it worked! Thanks
     

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