Shell User no access to website

Discussion in 'Installation/Configuration' started by muekno, Feb 22, 2020.

  1. muekno

    muekno Member HowtoForge Supporter

    I accidently deleted a chrooted shell user. OK should be no problem, recrate it, but now the access to /web /webdav etc are gone. Tried several times, same effect.
    Have no idea to fix.
    Thanks
    Rainer
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    login to that shell user, run:

    cd /
    ls -la
     
  3. muekno

    muekno Member HowtoForge Supporter

    exactly thats what I do, while my other shell users see the web webdav log private directories I do not.
    bevor that user was accidently deleted it worked fine.
    Rainer
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I can't help you if you don't post the result of the commands that I requested.
     
  5. muekno

    muekno Member HowtoForge Supporter

    <code>
    [email protected]:/$ ls -la
    total 36
    drwxr-xr-x 9 root root 4096 Feb 22 08:54 .
    drwxr-xr-x 9 root root 4096 Feb 22 08:54 ..
    -rwxr-x--- 1 mkmk client4 0 Feb 22 09:12 .bash_history
    -rw-r--r-- 1 mkmk client4 0 Feb 22 09:12 .profile
    drwx------ 2 mkmk client4 4096 Feb 22 09:12 .ssh
    lrwxrwxrwx 1 root root 7 Feb 22 08:45 bin -> usr/bin
    drwxr-xr-x 2 root root 4096 Feb 22 08:46 dev
    drwxr-xr-x 6 root root 4096 Feb 22 08:46 etc
    drwxr-xr-x 4 root root 4096 Feb 22 09:12 home
    lrwxrwxrwx 1 root root 7 Feb 22 08:45 lib -> usr/lib
    lrwxrwxrwx 1 root root 9 Feb 22 08:45 lib64 -> usr/lib64
    drwxrwxrwx 2 root root 4096 Feb 22 08:46 tmp
    drwxr-xr-x 7 root root 4096 Feb 22 08:46 usr
    drwxr-xr-x 3 root root 4096 Feb 22 08:46 var
    [email protected]:/$ </code>
     
  6. muekno

    muekno Member HowtoForge Supporter

    to compare other shell user same server
    <code>
    [email protected]:/$ ls -la
    total 60
    drwxr-xr-x 15 root root 4096 Feb 19 14:34 .
    drwxr-xr-x 15 root root 4096 Feb 19 14:34 ..
    -rwxr-x--- 1 mkgerda client4 0 Feb 22 09:19 .bash_history
    -rw-r--r-- 1 mkgerda client4 0 Feb 22 09:19 .profile
    drwx------ 2 mkgerda client4 4096 Feb 22 09:19 .ssh
    lrwxrwxrwx 1 root root 7 Feb 19 14:33 bin -> usr/bin
    drwxr-xr-x 2 mkgerda client4 4096 Feb 18 11:13 cgi-bin
    drwxr-xr-x 2 root root 4096 Feb 19 14:34 dev
    drwxr-xr-x 6 root root 4096 Feb 19 14:34 etc
    drwxr-xr-x 4 root root 4096 Feb 19 14:34 home
    lrwxrwxrwx 1 root root 7 Feb 19 14:33 lib -> usr/lib
    lrwxrwxrwx 1 root root 9 Feb 19 14:33 lib64 -> usr/lib64
    drwxr-xr-x 2 root root 4096 Feb 21 23:21 log
    drwx--x--- 2 mkgerda client4 4096 Feb 22 07:43 private
    drwxr-xr-x 2 root root 4096 Feb 19 10:14 ssl
    drwxrwxrwx 2 mkgerda client4 4096 Feb 21 14:36 tmp
    drwxr-xr-x 7 root root 4096 Feb 19 14:34 usr
    drwxr-xr-x 3 root root 4096 Feb 19 14:34 var
    drwx--x--x 10 mkgerda client4 4096 Feb 21 15:20 web
    drwx--x--- 2 mkgerda client4 4096 Feb 18 11:13 webdav
    [email protected]:/$ </code>
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    Run the command:

    ls -la /var/www/yourdomain.tld/

    as root user and post the result. yourdomain.tld must be the domain name of that site where you added this user.

    And post the line from that user from /etc/passwd file
     
  8. muekno

    muekno Member HowtoForge Supporter

    <code>[email protected]:~# ls -la /var/www/zen-works.de/
    total 36
    drwxr-xr-x 9 root root 4096 Feb 22 09:54 .
    drwxr-xr-x 8 root root 4096 Feb 22 09:45 ..
    -rwxr-x--- 1 web58 client4 0 Feb 22 10:12 .bash_history
    lrwxrwxrwx 1 root root 7 Feb 22 09:45 bin -> usr/bin
    drwxr-xr-x 2 root root 4096 Feb 22 09:46 dev
    drwxr-xr-x 6 root root 4096 Feb 22 09:46 etc
    drwxr-xr-x 4 root root 4096 Feb 22 10:12 home
    lrwxrwxrwx 1 root root 7 Feb 22 09:45 lib -> usr/lib
    lrwxrwxrwx 1 root root 9 Feb 22 09:45 lib64 -> usr/lib64
    -rw-r--r-- 1 web58 client4 0 Feb 22 10:12 .profile
    drwx------ 2 web58 client4 4096 Feb 22 10:12 .ssh
    drwxrwxrwx 2 root root 4096 Feb 22 09:46 tmp
    drwxr-xr-x 7 root root 4096 Feb 22 09:46 usr
    drwxr-xr-x 3 root root 4096 Feb 22 09:46 var
    [email protected]:~# </code>
    web58:x:1008:1004::/var/www/clients/client4/web58/./home/web58:/usr/sbin/jk_chrootsh
    mkmk:x:1008:1004::/var/www/clients/client4/web58/./home/mkmk:/usr/sbin/jk_chrootsh
     
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    As you can see, the ssh user is working correctly. For whatever reason, this site lacks the web folder. Change a setting in that website, e.g. enable cgi, and let ispconfig create the missing folder.
     
  10. muekno

    muekno Member HowtoForge Supporter

    nice the folders are back, empty the website is gone!. Good to have abckup.
    remember thats the server with the ispconfig3.1dev. May be there ist still a bug.
    Thanks for help
    just activates cgi as you said.
    Is it possible deleting the shell user deletes the web site, after deleteing the shell user I did not check the website
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    ISPConfig 3.1dev has fewer bugs than 3.1.15p2 as its the same code, just with bugfixes from 3.1.16.
     
  12. muekno

    muekno Member HowtoForge Supporter

    So let us move this to the "basket of unexplainable issues in IT" I will restore my website.
    Happy Weekend
    Rainer
     
  13. muekno

    muekno Member HowtoForge Supporter

    still an other issue the directories are back but with root permission instead of client. I think I will delete the shell user, the website and recreate both. as the website is gone anyway and has to be restored from backup and these were the only data of the shell user
    Or do you nee some more information before I do this?
    Rainer
     
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, best is to delete the site.
     
  15. muekno

    muekno Member HowtoForge Supporter

    after deleting first the shell user then the website I found a web58_bak under /var/www/clients/client4 with the contents of the old working shell user including the web site. with 1008 client4 permissions timestamp of the directory ist this morning when i deleted the shell user. Do you create ab backup wen deleteing a shell user?
    Rainer
     
  16. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, but only in case of an error where a new shell user is created or homedir has been changed while that homedir exists already. So the homedir of the shell user must have been changed manually somehow from home/username inside the web root to the web root itself.
     
  17. muekno

    muekno Member HowtoForge Supporter

    That make sense so by recreating the deleted shell user the homedir still existed and the backup was created, with this the website is gone (means hidden)
    So there is at least an explanation.
    Thanks again for your help.
    Rainer
     

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