Several services don't work after install ISPconfig

Discussion in 'General' started by marco, Aug 23, 2021.

  1. marco

    marco Member

    Hello, I have installed ISPconfig in a virtual server, with Ubuntu 20.04, the DNS, Apache with Let's Encript is OK, but I can't access the FTP account and I don't have webmail and I can't connect with Thunderbird.
    The output of the Test is the following
    Code:
    [email protected]:~# cat htf_report.txt
    
    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] OS version is Ubuntu 20.04 LTS
     
    [INFO] uptime:  11:13:43 up 5 days,  8:59,  1 user,  load average: 0.00, 0.00, 0.00
     
    [INFO] memory:
                  total        used        free      shared  buff/cache   available
    Mem:          1.9Gi       308Mi       707Mi        43Mi       971Mi       1.4Gi
    Swap:         1.0Gi       298Mi       724Mi
     
    [INFO] systemd failed services status:
      UNIT                  LOAD   ACTIVE SUB    DESCRIPTION                   
    ● clamav-daemon.service loaded failed failed Clam AntiVirus userspace daemon
    ● rc-local.service      loaded failed failed /etc/rc.local Compatibility   
    
    LOAD   = Reflects whether the unit definition was properly loaded.
    ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
    SUB    = The low-level unit activation state, values depend on unit type.
    
    2 loaded units listed.
    
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.2.5
    
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 7.4.3
    [INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.3
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
        Apache 2 (PID 609639)
    [INFO] I found the following mail server(s):
        Postfix (PID 72327)
    [INFO] I found the following pop3 server(s):
        Dovecot (PID 72386)
    [INFO] I found the following imap server(s):
        Dovecot (PID 72386)
    [INFO] I found the following ftp server(s):
        PureFTP (PID 805032)
    
    ##### LISTENING PORTS #####
    (only        ()
    Local        (Address)
    [anywhere]:995        (72386/dovecot)
    [localhost]:10023        (30196/postgrey)
    [localhost]:10024        (72360/amavisd-new)
    [localhost]:10025        (72327/master)
    [localhost]:10026        (72360/amavisd-new)
    [localhost]:10027        (72327/master)
    [anywhere]:587        (72327/master)
    [localhost]:11211        (47160/memcached)
    [anywhere]:110        (72386/dovecot)
    [anywhere]:143        (72386/dovecot)
    [anywhere]:465        (72327/master)
    [anywhere]:21        (805032/pure-ftpd)
    ***.***.***.***:53        (556360/named)
    [localhost]:53        (556360/named)
    [anywhere]:22        (652/sshd:)
    [localhost]:953        (556360/named)
    [anywhere]:25        (72327/master)
    [anywhere]:993        (72386/dovecot)
    *:*:*:*::*:995        (72386/dovecot)
    *:*:*:*::*:10023        (30196/postgrey)
    *:*:*:*::*:10024        (72360/amavisd-new)
    *:*:*:*::*:10026        (72360/amavisd-new)
    *:*:*:*::*:3306        (71664/mysqld)
    *:*:*:*::*:587        (72327/master)
    [localhost]10        (72386/dovecot)
    [localhost]43        (72386/dovecot)
    *:*:*:*::*:8080        (609639/apache2)
    *:*:*:*::*:80        (609639/apache2)
    *:*:*:*::*:8081        (609639/apache2)
    *:*:*:*::*:465        (72327/master)
    *:*:*:*::*:21        (805032/pure-ftpd)
    *:*:*:*::**:*:*:*::*53        (556360/named)
    *:*:*:*::*:53        (556360/named)
    *:*:*:*::*:22        (652/sshd:)
    *:*:*:*::*:25        (72327/master)
    *:*:*:*::*:953        (556360/named)
    *:*:*:*::*:443        (609639/apache2)
    *:*:*:*::*:993        (72386/dovecot)
    
    
    
    
    ##### IPTABLES #####
    Chain INPUT (policy DROP)
    target     prot opt source               destination         
    f2b-postfix  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
    f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    ufw-before-logging-input  all  --  [anywhere]/0            [anywhere]/0           
    ufw-before-input  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-input  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-logging-input  all  --  [anywhere]/0            [anywhere]/0           
    ufw-reject-input  all  --  [anywhere]/0            [anywhere]/0           
    ufw-track-input  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain FORWARD (policy DROP)
    target     prot opt source               destination         
    ufw-before-logging-forward  all  --  [anywhere]/0            [anywhere]/0           
    ufw-before-forward  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-forward  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-logging-forward  all  --  [anywhere]/0            [anywhere]/0           
    ufw-reject-forward  all  --  [anywhere]/0            [anywhere]/0           
    ufw-track-forward  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination         
    ufw-before-logging-output  all  --  [anywhere]/0            [anywhere]/0           
    ufw-before-output  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-output  all  --  [anywhere]/0            [anywhere]/0           
    ufw-after-logging-output  all  --  [anywhere]/0            [anywhere]/0           
    ufw-reject-output  all  --  [anywhere]/0            [anywhere]/0           
    ufw-track-output  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain f2b-postfix (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain f2b-sshd (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-after-forward (1 references)
    target     prot opt source               destination         
    
    Chain ufw-after-input (1 references)
    target     prot opt source               destination         
    ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:137
    ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:138
    ufw-skip-to-policy-input  tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:139
    ufw-skip-to-policy-input  tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:445
    ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:67
    ufw-skip-to-policy-input  udp  --  [anywhere]/0            [anywhere]/0            udp dpt:68
    ufw-skip-to-policy-input  all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type BROADCAST
    
    Chain ufw-after-logging-forward (1 references)
    target     prot opt source               destination         
    LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] "
    
    Chain ufw-after-logging-input (1 references)
    target     prot opt source               destination         
    LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] "
    
    Chain ufw-after-logging-output (1 references)
    target     prot opt source               destination         
    
    Chain ufw-after-output (1 references)
    target     prot opt source               destination         
    
    Chain ufw-before-forward (1 references)
    target     prot opt source               destination         
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 3
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 11
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 12
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 8
    ufw-user-forward  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-before-input (1 references)
    target     prot opt source               destination         
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
    ufw-logging-deny  all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID
    DROP       all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 3
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 11
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 12
    ACCEPT     icmp --  [anywhere]/0            [anywhere]/0            icmptype 8
    ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp spt:67 dpt:68
    ufw-not-local  all  --  [anywhere]/0            [anywhere]/0           
    ACCEPT     udp  --  [anywhere]/0            ***.***.***.***          udp dpt:5353
    ACCEPT     udp  --  [anywhere]/0            ***.***.***.***      udp dpt:1900
    ufw-user-input  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-before-logging-forward (1 references)
    target     prot opt source               destination         
    
    Chain ufw-before-logging-input (1 references)
    target     prot opt source               destination         
    
    Chain ufw-before-logging-output (1 references)
    target     prot opt source               destination         
    
    Chain ufw-before-output (1 references)
    target     prot opt source               destination         
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0            ctstate RELATED,ESTABLISHED
    ufw-user-output  all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-logging-allow (0 references)
    target     prot opt source               destination         
    LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW ALLOW] "
    
    Chain ufw-logging-deny (2 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0            ctstate INVALID limit: avg 3/min burst 10
    LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] "
    
    Chain ufw-not-local (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type LOCAL
    RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type MULTICAST
    RETURN     all  --  [anywhere]/0            [anywhere]/0            ADDRTYPE match dst-type BROADCAST
    ufw-logging-deny  all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 10
    DROP       all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-reject-forward (1 references)
    target     prot opt source               destination         
    
    Chain ufw-reject-input (1 references)
    target     prot opt source               destination         
    
    Chain ufw-reject-output (1 references)
    target     prot opt source               destination         
    
    Chain ufw-skip-to-policy-forward (0 references)
    target     prot opt source               destination         
    DROP       all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-skip-to-policy-input (7 references)
    target     prot opt source               destination         
    DROP       all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-skip-to-policy-output (0 references)
    target     prot opt source               destination         
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-track-forward (1 references)
    target     prot opt source               destination         
    
    Chain ufw-track-input (1 references)
    target     prot opt source               destination         
    
    Chain ufw-track-output (1 references)
    target     prot opt source               destination         
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            ctstate NEW
    ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            ctstate NEW
    
    Chain ufw-user-forward (1 references)
    target     prot opt source               destination         
    
    Chain ufw-user-input (1 references)
    target     prot opt source               destination         
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:21
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:22
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:25
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:53
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:80
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:110
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:143
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:443
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:465
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:587
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:993
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:995
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:4190
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:8080
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:8081
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 40110:40210
    ACCEPT     udp  --  [anywhere]/0            [anywhere]/0            udp dpt:53
    ACCEPT     tcp  --  [anywhere]/0            [anywhere]/0            tcp dpt:3306
    
    Chain ufw-user-limit (0 references)
    target     prot opt source               destination         
    LOG        all  --  [anywhere]/0            [anywhere]/0            limit: avg 3/min burst 5 LOG flags 0 level 4 prefix "[UFW LIMIT BLOCK] "
    REJECT     all  --  [anywhere]/0            [anywhere]/0            reject-with icmp-port-unreachable
    
    Chain ufw-user-limit-accept (0 references)
    target     prot opt source               destination         
    ACCEPT     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain ufw-user-logging-forward (0 references)
    target     prot opt source               destination         
    
    Chain ufw-user-logging-input (0 references)
    target     prot opt source               destination         
    
    Chain ufw-user-logging-output (0 references)
    target     prot opt source               destination         
    
    Chain ufw-user-output (1 references)
    target     prot opt source               destination         
    
    
    
    
    ##### LET'S ENCRYPT #####
    Certbot is installed in /usr/bin/letsencrypt
    
    
    [email protected]:~#
    
    Thanks in advance
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    According to the script, FTP and email system are up and running. Which exact error message do you get in thunderbird and your FTP client.
    And which tutorial did you use to install the server.
     
  3. marco

    marco Member

    The tutorial is https://www.howtoforge.com/tutorial...l-pureftpd-bind-postfix-doveot-and-ispconfig/
    In Thunderbird , I can't setup the mail account, the program don't permit
    In FTP, Filezilla connects to the account but but don't show the directories
     
  4. Taleman

    Taleman Well-Known Member HowtoForge Supporter

  5. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    By having certbot, it looks you manually install your server though ISPConfig now use its official auto installer to do the same thing.

    I am not sure about mail server, but for your ftp try restarting it and check if there is any error in its status after it has been restarted.

    Point of my interest, what is your hostname -f and did you connect to your ftp server via that fqdn.
     
  6. marco

    marco Member

    ahrasis likes this.
  7. marco

    marco Member

    Taleman, thanks for your response, the ftp account it blocked again but with your note I can fix the problem,
    many Thanks
    Regards
     
    ahrasis and Taleman like this.

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