Server Services Offline

Discussion in 'General' started by TomGrow, Jul 29, 2019.

  1. TomGrow

    TomGrow New Member

    Hi,

    I have the server running with Ispcong 3 with Debian 9

    My emails stopped and I could see the WARNING under Monitor

    Web-Server: Online
    FTP-Server: Online
    SMTP-Server: Online
    POP3-Server: Offline
    IMAP-Server: Offline
    DNS-Server: Online
    mySQL-Server: Online

    After a search on the forum, I ran the following

    https://www.howtoforge.com/community/threads/please-read-before-posting.58408/

    [email protected]:~# cat htf_report.txt | more

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.1.14p2


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 7.0.33-0+deb9u3

    ##### PORT CHECK #####

    [WARN] Port 143 (IMAP server) seems NOT to be listening
    [WARN] Port 993 (IMAP server SSL) seems NOT to be listening
    [WARN] Port 110 (POP3 server) seems NOT to be listening
    [WARN] Port 995 (POP3 server SSL) seems NOT to be listening
    [WARN] Port 21 (FTP server) seems NOT to be listening

    ##### MAIL SERVER CHECK #####


    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Apache 2 (PID 1091)
    [INFO] I found the following mail server(s):
    Postfix (PID 4095)
    [WARN] I could not determine which pop3 server is running.
    [WARN] I could not determine which imap server is running.
    [WARN] I could not determine which ftp server is running.

    ##### LISTENING PORTS #####
    (only ()
    Local (Address)
    [localhost]:10024 (1384/amavisd-new)
    [localhost]:10025 (4095/master)
    [localhost]:10026 (1384/amavisd-new)
    [localhost]:10027 (4095/master)
    [anywhere]:587 (4095/master)
    [localhost]:11211 (795/memcached)
    [anywhere]:8080 (1091/apache2)
    [anywhere]:80 (1091/apache2)
    [anywhere]:465 (4095/master)
    [anywhere]:8081 (1091/apache2)
    ***.***.***.***:53 (812/named)
    [localhost]:53 (812/named)
    [anywhere]:22 (831/sshd)
    [anywhere]:25 (4095/master)
    [localhost]:953 (812/named)
    [anywhere]:443 (1091/apache2)
    *:*:*:*::*:3306 (963/mysqld)
    *:*:*:*::*:587 (4095/master)
    *:*:*:*::*:465 (4095/master)
    *:*:*:*::*:53 (812/named)
    *:*:*:*::*:22 (831/sshd)
    *:*:*:*::*:25 (4095/master)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25
    f2b-dovecot tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,9
    93,587,465,4190
    f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
    f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination

    Chain f2b-dovecot (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-postfix-sasl (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-pure-ftpd (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-sshd (1 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreach
    able
    RETURN all -- [anywhere]/0 [anywhere]/0

    My Master.cf under /etc/postfix/master.cf is as under;

    #submission inet n - y - - smtpd
    submission inet n - - - - smtpd
    -o syslog_name=postfix/submission
    -o smtpd_tls_security_level=encrypt
    -o smtpd_sasl_auth_enable=yes
    -o smtpd_client_restrictions=permit_sasl_authenticated,reject
    # -o syslog_name=postfix/submission
    # -o smtpd_tls_security_level=encrypt
    # -o smtpd_sasl_auth_enable=yes
    # -o smtpd_reject_unlisted_recipient=no
    # -o smtpd_client_restrictions=$mua_client_restrictions
    # -o smtpd_helo_restrictions=$mua_helo_restrictions
    # -o smtpd_sender_restrictions=$mua_sender_restrictions
    # -o smtpd_recipient_restrictions=
    # -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
    # -o milter_macro_daemon_name=ORIGINATING
    #smtps inet n - y - - smtpd
    smtps inet n - - - - smtpd
    -o syslog_name=postfix/smtps
    -o smtpd_tls_wrappermode=yes
    -o smtpd_sasl_auth_enable=yes
    -o smtpd_client_restrictions=permit_sasl_authenticated,reject
    # -o syslog_name=postfix/smtps
    # -o smtpd_tls_wrappermode=yes
    # -o smtpd_sasl_auth_enable=yes
    # -o smtpd_reject_unlisted_recipient=no
    # -o smtpd_client_restrictions=$mua_client_restrictions
    # -o smtpd_helo_restrictions=$mua_helo_restrictions
    # -o smtpd_sender_restrictions=$mua_sender_restrictions
    # -o smtpd_recipient_restrictions=

    Please help to fix these offline services

    B/R
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Start the dovecot service and pure-ftpd:

    service dovecot start
    service pure-ftpd-mysql start
     
  3. TomGrow

    TomGrow New Member

    Hi,

    I have run the following commands & server Warnings are gone

    The commands I ran was;
    [email protected]:# /etc/init.d/dovecot restart
    [ ok ] Restarting dovecot (via systemctl): dovecot.service.
    [email protected]:# /etc/init.d/postfix restart
    [ ok ] Restarting postfix (via systemctl): postfix.service.

    Thanks
     
  4. TomGrow

    TomGrow New Member

    Sir,

    Thank you for much for your quick reply

    Here is the output

    [email protected]:~# service dovecot start
    Job for dovecot.socket failed.
    See "systemctl status dovecot.socket" and "journalctl -xe" for details.
    [email protected]:~# service pure-ftpd-mysql start
    [email protected]:~#

    And Server Output as per script is as under;
    [email protected]:~# cat htf_report.txt | more

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.1.14p2


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 7.0.33-0+deb9u3

    ##### PORT CHECK #####


    ##### MAIL SERVER CHECK #####


    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Apache 2 (PID 11508)
    [INFO] I found the following mail server(s):
    Postfix (PID 11236)
    [INFO] I found the following pop3 server(s):
    Dovecot (PID 9331)
    [INFO] I found the following imap server(s):
    Dovecot (PID 9331)
    [INFO] I found the following ftp server(s):
    PureFTP (PID 11427)

    ##### LISTENING PORTS #####
    (only ()
    Local (Address)
    [anywhere]:995 (9331/dovecot)
    [localhost]:10024 (1384/amavisd-new)
    [localhost]:10025 (11236/master)
    [localhost]:10026 (1384/amavisd-new)
    [localhost]:10027 (11236/master)
    [anywhere]:587 (11236/master)
    [localhost]:11211 (795/memcached)
    [anywhere]:110 (9331/dovecot)
    [anywhere]:143 (9331/dovecot)
    [anywhere]:8080 (11508/apache2)
    [anywhere]:80 (11508/apache2)
    [anywhere]:8081 (11508/apache2)
    [anywhere]:465 (11236/master)
    [anywhere]:21 (11427/pure-ftpd)
    ***.***.***.***:53 (812/named)
    [localhost]:53 (812/named)
    [anywhere]:22 (831/sshd)
    [anywhere]:25 (11236/master)
    [localhost]:953 (812/named)
    [anywhere]:443 (11508/apache2)
    [anywhere]:993 (9331/dovecot)
    *:*:*:*::*:995 (9331/dovecot)
    *:*:*:*::*:3306 (11355/mysqld)
    *:*:*:*::*:587 (11236/master)
    [localhost]10 (9331/dovecot)
    [localhost]43 (9331/dovecot)
    *:*:*:*::*:465 (11236/master)
    *:*:*:*::*:21 (11427/pure-ftpd)
    *:*:*:*::*:53 (812/named)
    *:*:*:*::*:22 (831/sshd)
    *:*:*:*::*:25 (11236/master)
    *:*:*:*::*:993 (9331/dovecot)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25
    f2b-dovecot tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,9
    93,587,465,4190
    f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
    f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination

    Chain f2b-dovecot (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-postfix-sasl (1 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachab
    le
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachabl
    e
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-pure-ftpd (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-sshd (1 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreach
    able
    RETURN all -- [anywhere]/0 [anywhere]/0



    [email protected]:~#

    Hope all good!

    B/R
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    You started the services already and they are working, that's why you can't start them again.
     
  6. TomGrow

    TomGrow New Member

    Sir,
    Thank you so much for your help!

    Very much appreciated!!

    B/R
     

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