Server gets wired!

Discussion in 'ISPConfig 3 Priority Support' started by Quaxth, Oct 28, 2013.

  1. Quaxth

    Quaxth New Member

    Don't know what the hell is going on: Server is down:
    I was checking settings for Websites at that moment in ISPConfig 3 3.0.5.3 and was losing the connection to the server. I restarted the Server using Ctrl + Alt + Del, still the same. Could use PuTTY and WinSCP while later was getting very slow.

    Ping to the server also works well. Mail Server still seems to work, have to wait a bit to see I could receive mails. Access to ISPConfig is denied from either local LAN or external 3G!

    Anybody has any idea?

    Thanks.

    Edit: Mail works, just received new mail. Send works as well. It's ISPC only which didn't start. How to reset ISPC?

    Thanks.
     
    Last edited: Oct 28, 2013
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the global apache error.log (/var/log/apache2/error.log) for errors.
     
  3. Quaxth

    Quaxth New Member

    There are errors in the error log, but I didn't know how to handle that and need help with it.

    I attached the error.log file but had renamed to .txt for to attach. Please take a look at it.

    Thanks a lot
     

    Attached Files:

  4. till

    till Super Moderator Staff Member ISPConfig Developer

    There seems to be a permission problem. Please take a look into the suexec.log file.
     
  5. Quaxth

    Quaxth New Member

    The suexec.log:

    Code:
    [2013-10-27 14:51:45]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-27 14:51:46]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-27 14:51:46]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 16:35:22]: uid: (5004/web1) gid: (5005/client1) cmd: .php-fcgi-starter
    [2013-10-28 16:49:36]: uid: (5004/web1) gid: (5005/client1) cmd: .php-fcgi-starter
    [2013-10-28 18:51:59]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:51:59]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:08]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:08]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:11]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:11]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:19]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:19]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:27]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:27]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:31]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:31]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:37]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:37]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:44]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:44]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:45]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:45]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:52:48]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:52:48]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:53:04]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:53:04]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:54:14]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:54:14]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:56:05]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:56:05]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:56:08]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:56:08]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:56:23]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:56:23]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:07]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:07]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:10]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:10]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:14]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:14]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:15]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:15]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:19]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:19]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:22]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:22]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 18:58:26]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 18:58:26]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:01:51]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:01:51]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:03:43]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:03:43]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:06:34]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:06:34]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:07:19]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:07:19]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:07:20]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:07:20]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:07:21]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:07:21]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:18:11]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:18:11]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 19:23:52]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 19:23:52]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-28 20:05:47]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-28 20:05:47]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-29 12:28:27]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-29 12:28:27]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-29 12:33:19]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-29 12:33:19]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-29 12:33:23]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-29 12:33:23]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    [2013-10-29 14:50:41]: uid: (5003/ispconfig) gid: (5004/ispconfig) cmd: .php-fcgi-starter
    [2013-10-29 14:50:41]: target uid/gid (5003/5004) mismatch with directory (0/0) or program (0/0)
    
     
  6. Quaxth

    Quaxth New Member

    Is there anything I could do to get the CP back on screen again?

    What's about Update the ISPConfig? Or a re-install of it?

    Any Idea? Thanks.
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

  8. Quaxth

    Quaxth New Member

    Ok, will that give a try.

    Anything I really have to be aware off while doing an update?

    And could I use the command all together at one copy and paste or should I do them by single command only?

    Thanks.
     
  9. Quaxth

    Quaxth New Member

    Facing a problem while running command:
    Code:
    ispconfig_update.sh
    outcome is:

    What to do next?

    Tnaks.
     
  10. till

    till Super Moderator Staff Member ISPConfig Developer

    Please use the manual update instructions from the release notes, not the ispconfig_update.sh script.
     
  11. Quaxth

    Quaxth New Member

    OK, done that. Back working now, hopefully complete and I'm on the CP again.

    Thanks a lot Till.

    Just an (may be bad) idea: wouldn't it make sense if that "recovery" of ISPConfig could be a part of the ispconfig_update.sh, selectable of course?
     

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