Send error when receive is disabled.

Discussion in 'Installation/Configuration' started by Eichmeyer, Mar 1, 2021.

  1. Eichmeyer

    Eichmeyer New Member

    I would like to create a noreplay mail address. Therefore, the receiving of mails shall not be possible.

    If I deactivate receiving in a mail account, no more mails can be sent.
    ISPconfig.jpg
    The following error occurs when sending:
    SMTP Fehler (550): (5.1.0 <[email protected]>: Sender address rejected: User unknown in virtual mailbox table).
    error.jpg

    Is this a bug or am I misunderstanding something here?
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    When disabling receiving, the mailbox is disabled for postfix as a whole. There have been several discussions on this confusing name and I believe that a change is on it's way, though I can't find more about it now.

    You can disable (local) delivering instead.
     
  3. Eichmeyer

    Eichmeyer New Member

    Thank you for your reply. Okay, this is confusing.

    Unfortunately, when I select this option, I cannot send any mails either.
    ISPconfig2.jpg
     
  4. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Did you wait for the change to propagate? What is the error now?
     
  5. Eichmeyer

    Eichmeyer New Member

    After 10 minutes, unfortunately, still identical.

    SMTP Fehler (550): (5.1.0 <[email protected]>: Sender address rejected: User unknown in virtual mailbox table).

    If I take "Disable (local) delivering" out again, the sending works.
     
  6. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Weird. Maybe @Jesse Norell can tell us more about this?
     
  7. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    This is correct; @Eichmeyer your second screenshot shows you have both settings checked, you need to uncheck the first one.
     
  8. Eichmeyer

    Eichmeyer New Member

    I have tried that. Unfortunately, even here I get the same error.
    ISPconfig3.jpg
     
  9. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    When updating ISPConfig, did you reconfigure services?
     
  10. Eichmeyer

    Eichmeyer New Member

    Yes
     
  11. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    It is working here with these settings: upload_2021-3-1_18-40-23.png
     
  12. Eichmeyer

    Eichmeyer New Member

    If I specify 'Send copy to' (and set the check boxes like this), I can send mails.
    But I don't want any forwarding, so I don't enter any.
     
  13. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    The known issue in 3.2.2 was fixed but doesn't line up to what you say you're seeing. Do you have any conf-custom templates? (ie. files in /usr/local/ispconfig/server/conf-custom/install/)
     
  14. Eichmeyer

    Eichmeyer New Member

    No, it is emty.
     
  15. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Did you, @Eichmeyer, state what operating system and what ISPConfig version you have?
     
  16. Eichmeyer

    Eichmeyer New Member

    good point, sorry for missing that.
    Ubuntu 18.04.5 LTS
    ISPConfig 3.2.2
     
  17. Eichmeyer

    Eichmeyer New Member

    ISPconfig 3.2.3:
    Screenshot 2021-03-19 152534.png

    Send goes now. But unfortunately also the reception although disabled.
     
  18. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

  19. Eichmeyer

    Eichmeyer New Member

    Th0m and till like this.

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