Secure Site Won't Load After Installing SSL

Discussion in 'General' started by BigBuddy, May 9, 2012.

  1. BigBuddy

    BigBuddy New Member

    After installing an SSL on one of my clients sites, the secure pages on the site will not load. In Chrome, I am getting an SSL Connection Error. In Firefox, the error reads: "An error occurred during a connection to SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)"

    Here's my setup: I have dozens of websites under 2 different clients on my ISPconfig 3 install. All these sites fall under the main IP of the server.

    In order to make a secure page on a particular client's site, I got a new IP address and confirmed it is successfully installed on my server. I then changed the * IP to the actual new IP for that site. So far so good.

    But then when I installed an SSL I purchased from GoDaddy, and when I try to visit a secure page on that site, I get the SSL Connection Error and the page does not load at all. This only happens for secure pages. The regular unencrypted pages are loading just fine.

    I have Debian Lenny and no other SSL's installed and ISPConfig 3 login does NOT have an SSL of it's own.

    Any ideas? I am at the point where I am willing to pay someone to figure this out for me. I need to launch this client's Facebook page ASAP. Thanks!
  2. till

    till Super Moderator Staff Member ISPConfig Developer

  3. BigBuddy

    BigBuddy New Member

    I fixed this. It was a problem with the security certificate. I had to re-key it using ISPConfig 3 and then re-submit it to GoDaddy. They immediately provided a new cert for me to download. After clearing all the SSL info for this site in ISPConfig 3 and putting in the new info, it worked fine.

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