SASL LOGIN authentication failed

Discussion in 'Installation/Configuration' started by atjohnson3, Dec 22, 2005.

  1. atjohnson3

    atjohnson3 New Member

    I am getting this message when attempting to send messages from my webserver. I am fairly new to the Linux world. From what I am seeing. As a client I can loggin into the ISPconfig webmail and send messages with no problem. When I try to use a cold fusion page from a remote server hosting the website using ispconfig login and password specified in the script it drops and I get the following:

    Dec 22 11:27:41 server1 postfix/smtpd[21896]: warning: address not listed for hostname
    Dec 22 11:27:41 server1 postfix/smtpd[21896]: connect from unknown[]
    Dec 22 11:27:41 server1 postfix/smtpd[21896]: warning: unknown[]: SASL LOGIN authentication failed
    Dec 22 11:27:41 server1 postfix/smtpd[21896]: lost connection after AUTH from unknown[]
    Dec 22 11:27:41 server1 postfix/smtpd[21896]: disconnect from unknown[]

    I have followed the install instructions to the tee and this the only issue I have come across with the solution.
  2. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    You must use the username and password of an email user, not the ISPConfig login.

    The email usernames begin normally with web[ID]_user where [ID] is the ID of the website and user is the username you chose when you creadted the email user.
  3. atjohnson3

    atjohnson3 New Member

    This seemed to have worked with the first user that was created in the site. When I look at the virtusertable the other users do not have a web id associated. I tested with my script with the way you have suggested and it worked fine for the one user that has a web id but not the for the users without a web id.
  4. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    All your users should have a prefix like web<id>_, unless you changed that in ISPConfig after you created your first user with web<id>_...

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