Roundcube displays no login password field

Discussion in 'Installation/Configuration' started by onastvar, Jun 10, 2008.

  1. onastvar

    onastvar Member

    I had to restart server after power outage. (This is the first time server was rebooted since ISPConfig has been setup)

    I have not changed anything on the server. When I'm in ISPConfig DNS Manager I cannot open OPTIONS tab on any of sites.

    Error message:

    Field: IP Adresse
    IP-Adress invalid.

    Roundcube URL on any of my websites does not have login/password field (see image below)

    I have CentOS 5.1 with ISPConfig Version: 2.2.23

    Is there a way to fix this - Please advise?

    Attached Files:

  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Maybe some files ahd been corrupted. I recommend that you downlad the latest ISPConfig version and run the installer to update your installation.
  3. onastvar

    onastvar Member

    Hi Till,

    Thanks for your reply!

    I already have ISPConfig version 2.2.3 latest stable. Did you mean for me to upgrade to "ISPConfig 3 Beta"? I have production server with about 20 websites. Would the upgrade keep all the current settings on the server as well as within ISPConfig. (users/passwords/domains/dns settings etc.)

    I made a backup 5 days ago using ISPConfig. If I was to do a restore from sysdb.sql dump file, would that fix the issue. If yes, do you know the steps and what's the best way to restore sysdb.sql file

    Thank You
  4. falko

    falko Super Moderator ISPConfig Developer

    I suggest you open phpMyAdmin and try to repair the ISPConfig database. Maybe it's corrupt...
  5. Hans

    Hans Moderator ISPConfig Developer

    No that's not what Till ment to say.
    Do not mix up ISPConfig versions!
    If you run 2.2.23 stable you only can update to future versions within the 2.2.x series. The architecture of ISPConfig 3.x.x has a completely different.

    Please reinstall ISPConfig 2.2.23 again and/or reinstall your current RoundCube version. If you reinstall RoundCube, the current sqlite.db file will be deleted/overwritten. This means that personal usersettings and information within the RoundCube addressbook of wevery user will get lost.
    Last edited: Jun 12, 2008
  6. onastvar

    onastvar Member

    RoundCube reinstall

    Hans thank you! Just one more quick question before I proceed.

    Do I need to remove current RoundCube from the system (if yes, how would i go about uninstalling it?) or could just run re-install over the existing RoundCube installation. Thanks!
  7. Hans

    Hans Moderator ISPConfig Developer

    If you upgrade the RoundCube package for ISPConfig, the current installed RoundCube webmail client will be overwritten, including the sqlite database. This means that personal identities, contacts within the users addressbook and so on will get lost.

    To be sure that you make a clean install, login on your server as root and execute the following commands to delete your entire current RoundCube webmail client:

    rm /home/admispconfig/ispconfig/web/roundcubemail.tar
    rm -r /home/admispconfig/ispconfig/web/roundcubemail
    rm -r /home/admispconfig/ispconfig/web/tools/tools/roundcubemail

    After that, reinstall your RoundCube package again by using the update manager within ISPConfig.
  8. onastvar

    onastvar Member

    DNS Manager > Co-Domains

    I removed RoundCube following your steps and fresh installed it again via ISPConfig update. I'm still getting a page where there is no login/pw field.

    I think this is ISPConfig problem not roundcube's. Since I cannot access Options or Records tab while in DNS Manager. The error I get is:

    The following error occurred:

    Field: IP Adresse
    IP-Adress invalid.

    Similar happens if I'm in ISP Manager and if I go to one of my domains (i.e. Co-Domains > ISP Domain > when i click on Options or Forward I get following error

    The following error occurred:
    Field: Host
    Only the following signs are allowed: a-z A-Z 0-9 - .

    I've tried to repair "ispconfigdb" via phpmyadmin which didn't help. Any other ideas?
  9. onastvar

    onastvar Member

    Reinstalling ISPConfig

    Are these correct steps to re-install ISPConfig 2.2.23 again to keep my current settings (users/passwords/domains/dns settings, etc.)

    rm -rf /root/ispconfig
    rm -rf /home/admispconfig
    What are the proper steps to reinstall ISPConfig to keep my current setings (users/passwords/domains/dns settings, etc.)?

    Does ISPConfig setup create new db?

    How do I import my existing data?
  10. till

    till Super Moderator Staff Member ISPConfig Developer

    If you delete ispconfig, you will loose all settings, so do not do that!

    If you want to reinstall ISPConfig, just download the latest version and run the setup script.
  11. onastvar

    onastvar Member

    ISPConfig reinstall & MySQL database

    Thanks Till! Just one more quick question before I proceed with re-install.

    Will the re-installation of ISPConfig 2.2.3 create new MySQL database of it will use existing one?
  12. Hans

    Hans Moderator ISPConfig Developer

    The setup program detects if ISPCOnfig is currently installed or not. It will use the same database during an update.

    New setup:
    If you start a setup from scratch, the setup program ask you what the database name should be. In this case, if you choose same databasename as before, the old database will be used. If you choose a differtent name, it will use a new database of course.
  13. onastvar

    onastvar Member


    I was able to resolve issue "Roundcube displays no login password field" by reinstalling ISPConfig 2.2.23 - Thanks to ALL who responded to this thread!

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