reseller not available for client assignment

Discussion in 'General' started by nhybgtvfr, Jun 30, 2016.

  1. nhybgtvfr

    nhybgtvfr Member

    I've got a couple of reseller's that were manually created, i don't know if this is part of the problem or not, but I used the migration tool to migrate sites from a plesk10 server,
    which included some sites/clients of these resellers.
    I've since deleted some clients/sites that were no longer needed.
    I've noticed now that one of the resellers, although still visible under the reseller section in ispconfig, is no longer available in the drop down list if i edit a client and go to the client of reseller option under limits.

    I've now also noticed, and this is of much greater concern, that the dedicated database server is no longer deleting the actual databases removed through the control panel, or creating new databases added through the control panel. I've looked at the ispconfig database on this server itself, and it contains the correct details, ie under web_database, the deleted databases are not listed, and the newly requested database is listed in there.

    none of the root/ispconfig/ispcsrv* usernames/passwords/permissions should have changed.

    what could be causing this?


Share This Page