Reseller can't login

Discussion in 'General' started by smartcall, May 17, 2007.

  1. falko

    falko Super Moderator

    Maybe your hard drive is full. What's the output of
    Code:
    df -h
    ?
     
  2. rdtech

    rdtech New Member

    server1:~ # df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/md2 913G 5.7G 861G 1% /
    udev 506M 108K 506M 1% /dev
    /dev/md0 198M 16M 172M 9% /boot
    server1:~ #
    server1:~ #


    Drive seems fine.
     
  3. falko

    falko Super Moderator

    Hm, then I don't know what could be wrong. :(
     
  4. rdtech

    rdtech New Member

    Wow. I'm stuck myself. Its weird.

    I've been moving the sites over to cpanel. Something must be wrong with ispconfig itself.

    Weird.
     
  5. till

    till Super Moderator

    If ISPConfig works fine on a few 10.000 installations and just fails on yours then its a problem with your specific installation and not with ISPConfig in general.
     
  6. rdtech

    rdtech New Member

    Yes. Its been fine for the last year. I don't know why its acting up. I'm not bashing the software. I love it but I don't have the time to maintain it. I couldn't figure out why its doing what its doing when nothing has been changed.

    I meant to say that something must be wrong with ISPconfig on my system.

    Very confusing.

    Maybe you could shine some light on the problem.
     
  7. till

    till Super Moderator

    1) Have you tried to change the password of the reseller? Is it possible to login after a password change?
    2) is the admin able to login and are clients able to login?
    3) is the reseller user that you try to login listed in the sys_user table?
     
  8. rdtech

    rdtech New Member

    I can't log into the system. Thats where the problem lies. I looked at the mysql tables and they seem fine.

    I can't log in using the main Admin or reseller or any other other accounts.
     
  9. till

    till Super Moderator

    Ok. And if you use the username and password which are in the config.inc.php file from ispconfig and use these to login to mysql with the command:

    mysql -h localhost -u username -p

    while you replace username with the username and enter the password?
     
  10. t-mug

    t-mug New Member

    Another approach

    I can e. g. reproduce this behaviour for myself reliably by calling the Login screen with Firefox, web developer toolbar installed, and it's validation bar activated.

    Strange enough - have you tried testing to use another browser?
     
  11. till

    till Super Moderator

    You can reproduce which behaviour?

    I use firefox and the developer toolbar since it is available and never had any problem with the ispconfig login.
     
  12. rdtech

    rdtech New Member

    I use the firefox and IE, both with developer toolbar and I dont see a problem but when I try to log in this is what I get in the address bar.

    http://domain.com:81/login.php?err= (it displays the login page)

    Now if I put in a fake account, then I get this error.

    http://domain.com:81/login.php?err=101
     
  13. t-mug

    t-mug New Member

    The same for me. Except I enable the "show validation bar" of the web developer plugin (in german it is: Extras => "Seitenvalidierungsleiste anzeigen"). Instantly the admin login is not possible any more and I get "login.php?err=" in the address bar. Please try it out.
     
  14. rdtech

    rdtech New Member

    It should work on other computers. I've tried it from my laptop and it still don't work.
     
  15. t-mug

    t-mug New Member

    The issue was exactly once my problem. OK - so you can except it from beeing your solution.
     
  16. rdtech

    rdtech New Member

    I dont get where you are going with this t-mug.....

    I've tried to access ispconfig, thinking that it was the developemnt tools on the browser but it wasn't.
     
  17. till

    till Super Moderator

    I'am using the developer toolbar in firefox for years and never ahd any problem so I'am sure that this has nothing to do with the original problem.
     
  18. till

    till Super Moderator

    Please answer my question from #29.
     
  19. rdtech

    rdtech New Member

    It only works for the root user
     
  20. till

    till Super Moderator

    Does it work for the mysql user that you use in the config.inc.php file?
     

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