Removed Reseller

Discussion in 'Installation/Configuration' started by jon, Nov 8, 2010.

  1. jon

    jon Member HowtoForge Supporter

    I accidentally set a resellers clients to 0, causing them to become a client. Is it possible to change the client back to a reseller?

    Also is it possible to change a clients reseller?
     
  2. jon

    jon Member HowtoForge Supporter

    So it looks like if I delete the reseller, it will delete any of it's clients. Any help at all?
     
  3. jon

    jon Member HowtoForge Supporter

    I've changed the old resellers login name and added a new one. Now how can I change a users reseller? Basically I want to manually set the new reseller account to be the reseller for the clients of the old one.
     
  4. falko

    falko Super Moderator ISPConfig Developer

    As far as I know a client belongs to a reseller if the client was created by the reseller. I don't think it is possible to move clients between resellers (at least I couldn't find such an option in the web interface).
     
  5. jon

    jon Member HowtoForge Supporter

    Would it be possible from the database side to change something? What do I do now that I have a reseller that's no longer a reseller? Can I somehow change it back to a reseller?
     
  6. falko

    falko Super Moderator ISPConfig Developer

    It might be possible to change this in the database, but I can't tell for sure, and Till's not available until November 22.
     
  7. jon

    jon Member HowtoForge Supporter

    Ok, I'll wait Till then :)
     
  8. jon

    jon Member HowtoForge Supporter

    Bump. Anyone know how I can set a clients reseller?
     
  9. falko

    falko Super Moderator ISPConfig Developer

    I think you can change it under System > Edit users. Go to the Groups tab and change the client's group to that of the reseller.
     
  10. jon

    jon Member HowtoForge Supporter

    The users seem to all be in their own groups. Even the ones that are listed under the proper reseller are like that.

    The manual seems to agree as well. Any other ideas?
     
  11. jon

    jon Member HowtoForge Supporter

    Any thoughts on this?
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    Login to the databse with phpmyadmin, go to the clients table, select the reseller and set the field "limit_client" to a value that is > 0.

    Thats not implemented yet. But there is already a feature request for that in the bugtracker if I remember correctly.
     
  13. jon

    jon Member HowtoForge Supporter

    Is there any way to do it in the database?
     

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