Pure-ftpd Quota exceeded

Discussion in 'Installation/Configuration' started by appost, May 24, 2014.

  1. appost

    appost New Member

    Hi, I am using ISPConfig Version: 3.0.5.4p1 in a testing Debian Wheezy environment and I hope to use it in production but I have issues on setting ftp quota.
    If I set to 2000 MB the Harddisk-Quota field in FTP user tab I can not upload files and the server return "Response: 552 Quota exceeded: [vlc-log.txt] won't be saved". Instead the directory size is 560MB. If I set to -1 the Harddisk-Quota and I restart the server or I wait some minutes (I tried to resync FTP users, restart pure-ftpd-mysql and reload apache but does not work), I can send the file to the server.
    These are the logs with the Harddisk-Quota field set to 2000MB.
    syslog:
    Code:
     May 24 13:11:26 virtualgigi pure-ftpd: (?@192.168.122.1) [INFO] New connection from 192.168.122.1
    May 24 13:11:27 virtualgigi pure-ftpd: (?@192.168.122.1) [INFO] gigidemo is now logged in
    
    Nothing in pure-ftpd/transfer.log.

    FileZilla Client log:
    Code:
     Status:	Connecting to 192.168.122.10:21...
    Status:	Connection established, waiting for welcome message...
    Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response:	220-You are user number 1 of 50 allowed.
    Response:	220-Local time is now 13:13. Server port: 21.
    Response:	220-This is a private system - No anonymous login
    Response:	220-IPv6 connections are also welcome on this server.
    Response:	220 You will be disconnected after 60 seconds of inactivity.
    Command:	USER gigidemo
    Response:	331 User gigidemo OK. Password required
    Command:	PASS ********
    Response:	230-OK. Current restricted directory is /
    Response:	230 2168405 Kbytes used (105%) - authorized: 2048000 Kb
    Command:	SYST
    Response:	215 UNIX Type: L8
    Command:	FEAT
    Response:	211-Extensions supported:
    Response:	 EPRT
    Response:	 IDLE
    Response:	 MDTM
    Response:	 SIZE
    Response:	 MFMT
    Response:	 REST STREAM
    Response:	 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    Response:	 MLSD
    Response:	 AUTH TLS
    Response:	 PBSZ
    Response:	 PROT
    Response:	 UTF8
    Response:	 ESTA
    Response:	 PASV
    Response:	 EPSV
    Response:	 SPSV
    Response:	 ESTP
    Response:	211 End.
    Command:	OPTS UTF8 ON
    Response:	200 OK, UTF-8 enabled
    Status:	Connected
    Status:	Retrieving directory listing...
    Command:	CWD /corridoio
    Response:	250 OK. Current directory is /corridoio
    Command:	PWD
    Response:	257 "/corridoio" is your current location
    Command:	TYPE I
    Response:	200 TYPE is now 8-bit binary
    Command:	PASV
    Response:	227 Entering Passive Mode (192,168,122,10,61,62)
    Command:	MLSD
    Response:	150 Accepted data connection
    Response:	226-Options: -a -l 
    Response:	226 Output truncated to 10000 matches
    Status:	Directory listing successful
    Status:	Connecting to 192.168.122.10:21...
    Status:	Connection established, waiting for welcome message...
    Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response:	220-You are user number 2 of 50 allowed.
    Response:	220-Local time is now 13:13. Server port: 21.
    Response:	220-This is a private system - No anonymous login
    Response:	220-IPv6 connections are also welcome on this server.
    Response:	220 You will be disconnected after 60 seconds of inactivity.
    Command:	USER gigidemo
    Response:	331 User gigidemo OK. Password required
    Command:	PASS ********
    Response:	230-OK. Current restricted directory is /
    Response:	230 2168405 Kbytes used (105%) - authorized: 2048000 Kb
    Command:	OPTS UTF8 ON
    Response:	200 OK, UTF-8 enabled
    Status:	Connected
    Status:	Starting upload of /home/gigi/vlc-log.txt
    Command:	CWD /corridoio
    Response:	250 OK. Current directory is /corridoio
    Command:	TYPE A
    Response:	200 TYPE is now ASCII
    Command:	PASV
    Response:	227 Entering Passive Mode (192,168,122,10,127,235)
    Command:	STOR vlc-log.txt
    Response:	552 Quota exceeded: [vlc-log.txt] won't be saved
    Error:	Critical file transfer error 
    htf_report.txt:


    Code:
     ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    IP-address(es) (as per ifconfig): ***.***.***.***
    [WARN] ip addresses from hostname differ from ifconfig output. Please check your ip settings.
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.0.5.4p1
    
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 5.4.4-14+deb7u9
    [INFO] php-cgi (used for cgi php in default vhost!) is version 5.4.4-14+deb7u9
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
    	Apache 2 (PID 2331)
    [INFO] I found the following mail server(s):
    	Postfix (PID 3219)
    [INFO] I found the following pop3 server(s):
    	Dovecot (PID 3078)
    [INFO] I found the following imap server(s):
    	Dovecot (PID 3078)
    [INFO] I found the following ftp server(s):
    	PureFTP (PID 3249)
    
    ##### LISTENING PORTS #####
    (only		()
    Local		(Address)
    [localhost]:3306		(2898/mysqld)
    [anywhere]:587		(3219/master)
    [localhost]:11211		(2499/memcached)
    [anywhere]:110		(3078/dovecot)
    [anywhere]:143		(3078/dovecot)
    [anywhere]:111		(1678/rpcbind)
    [anywhere]:465		(3219/master)
    [anywhere]:44500		(1709/rpc.statd)
    [anywhere]:21		(3249/pure-ftpd)
    [anywhere]:22		(2685/sshd)
    [anywhere]:25		(3219/master)
    [anywhere]:993		(3078/dovecot)
    [anywhere]:995		(3078/dovecot)
    [localhost]:10025		(3219/master)
    *:*:*:*::*:587		(3219/master)
    [localhost]10		(3078/dovecot)
    [localhost]43		(3078/dovecot)
    [localhost]11		(1678/rpcbind)
    *:*:*:*::*:8080		(2331/apache2)
    *:*:*:*::*:80		(2331/apache2)
    *:*:*:*::*:465		(3219/master)
    *:*:*:*::*:8081		(2331/apache2)
    *:*:*:*::*:21		(3249/pure-ftpd)
    *:*:*:*::*:22		(2685/sshd)
    *:*:*:*::*:43736		(1709/rpc.statd)
    *:*:*:*::*:25		(3219/master)
    *:*:*:*::*:443		(2331/apache2)
    *:*:*:*::*:993		(3078/dovecot)
    *:*:*:*::*:995		(3078/dovecot)
    
    
    
    
    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target     prot opt source               destination         
    fail2ban-dovecot-pop3imap  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 110,995,143,993
    fail2ban-pureftpd  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 21
    fail2ban-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
    fail2ban-ssh  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    
    Chain FORWARD (policy ACCEPT)
    target     prot opt source               destination         
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination         
    
    Chain fail2ban-dovecot-pop3imap (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain fail2ban-pureftpd (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain fail2ban-sasl (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
    
    Chain fail2ban-ssh (1 references)
    target     prot opt source               destination         
    RETURN     all  --  [anywhere]/0            [anywhere]/0           
     



    Thank you for your help
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Normally you dont need to set any separate quota for the ftp users as the quota limit is set already in the website settings.
     
  3. appost

    appost New Member

    Thank you Till,
    my web application should manage files uploaded from different FTP users.
    I found the problem right now, if the web-application "rm" the files, pure-ftpd doesn't update the folder size, I need to launch pure-quotacheck to resync the folder size with pure-ftpd quota status.
     

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