I was having problems trying to access ftp using filezilla client on a new install... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Logged in Status: Retrieving directory listing... Status: Server sent passive reply with unroutable address. Using server address instead. so i ran the following command in shell echo "40110 40210" > /etc/pure-ftpd/conf/passivePortRange (also went into my google cloud vpc network and opened tcp:40110-40210 port range) now i am getting this error [....] Restarting pure-ftpd-mysql (via systemctl): pure-ftpd-mysql.serviceJob for pure-ftpd-mysql.service failed. See 'systemctl status pure-ftpd-mysql.service' and 'journalctl -xn' for details.