Problems with Reseller's user limit

Discussion in 'Installation/Configuration' started by Captain, Sep 22, 2009.

  1. Captain

    Captain Member


    I have problem with one Reseller. I can't limit user. In Statistic I see 46 of unlimited. But if I want to limit for expl. to 100 user, system write me "The reseller already has more users than you want to assign to him." How to deside this problem.

    Big thnks.
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please check if this reseller has users in the recycle bin.
  3. Captain

    Captain Member

    Reseller has not users in recycle bin.
  4. falko

    falko Super Moderator ISPConfig Developer

    Is any of the websites that belong to this reseller allowed to have an unlimited amount of users? That's probably the problem.
  5. Captain

    Captain Member

    Yes. Some clients have unlimited user.
  6. falko

    falko Super Moderator ISPConfig Developer

    You need to limit the user amount for these clients before you change the user limit of the reseller.

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