Problems when going to www.yourname.com but not yourname.com

Discussion in 'Installation/Configuration' started by reason8, Jun 9, 2009.

  1. reason8

    reason8 New Member

    Hello and good morning.

    I am having a problem when users goto www.yourname.com
    The site that is appearing is one of the first sites that I setup but when users goto yourname.com, everything works and resolves correctly.

    What could the problem be?

    Thank you!
     
  2. Falrish

    Falrish New Member

    there are a few places you need to check...

    First look in the bind named.conf file for how your ISPConfig is storing the Bind data. Here will will find something like this. (mine is located at /var/named/chroot/var/named/)
    Code:
    $TTL        86400
    @       IN      SOA     ns1.yourdomain.com. admin.yourdomain.com. (
                            2009010101       ; serial, todays date + todays serial #
                            28800              ; refresh, seconds
                            7200              ; retry, seconds
                            604800              ; expire, seconds
                            86400 )            ; minimum, seconds
    ;
              NS      ns1.yourdomain.com.              ; Inet Address of name server 1
              NS      ns2.yourdomain.com.              ; Inet Address of name server 2
    ;
      MX      10 s1.yourdomain.com.
    erikwestlake.com.      A        127.0.0.1
    www       A       127.0.0.1
    yourdomain.com.       TXT  "v=spf1 a mx ptr ~all"
    ;;;; MAKE MANUAL ENTRIES BELOW THIS LINE! ;;;;
    
    ensure you have the www A record (or you could make it a CNAME if you like)

    Next check the Apache configuration files. (mine is /etc/apache/vhosts/)
    Code:
    ######################################
    # Vhost: www.yourdomain.com:80
    ######################################
    #
    #
    <VirtualHost 127.0.0.1:80>
    SuexecUserGroup nobody web1
    ServerName www.yourdomain.com:80
    ServerAdmin webmaster@yourdomain.com
    DocumentRoot /var/www/web1/web
    ServerAlias yourdomain.com
    DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 index.shtml index.cgi index.pl index.jsp Default.htm default.htm
    Alias  /cgi-bin/ /var/www/web1/cgi-bin/
    AddHandler cgi-script .cgi
    AddHandler cgi-script .pl
    ErrorLog /var/www/web1/log/error.log
    AddType application/x-httpd-php .php .php3 .php4 .php5
    php_admin_flag safe_mode Off
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
    AddType application/vnd.wap.wmlscriptc .wmlsc .wsc
    AddType text/vnd.wap.wml .wml
    AddType text/vnd.wap.wmlscript .ws .wmlscript
    AddType image/vnd.wap.wbmp .wbmp
    Alias /error/ "/var/www/web1/web/error/"
    ErrorDocument 400 /error/invalidSyntax.html
    ErrorDocument 401 /error/authorizationRequired.html
    ErrorDocument 403 /error/forbidden.html
    ErrorDocument 404 /error/fileNotFound.html
    ErrorDocument 405 /error/methodNotAllowed.html
    ErrorDocument 500 /error/internalServerError.html
    ErrorDocument 503 /error/overloaded.html
    AliasMatch ^/~([^/]+)(/(.*))? /var/www/web1/user/$1/web/$3
    AliasMatch ^/users/([^/]+)(/(.*))? /var/www/web1/user/$1/web/$3
    <IfModule mod_rewrite.c>
      RewriteEngine on
      RewriteCond %{REQUEST_METHOD} ^(TRACE|TRACK)
      RewriteRule .* - [F]
    </IfModule>
    </VirtualHost>
    
    If you have all this up as it is, reload apache and named and you should be good. Let me know if this helps.
     
  3. reason8

    reason8 New Member

    I'll check into this. I might add that I am using dynamic dns. This might be pertinent information.

    Also, I dont have a named.conf or vhosts file in opensuse 11.1 (I cant locate it). What else might it be?

    The A record is created with my dynamic dns provider so I do not have one (nor have I created it) on the ISPC3 server. Should I?

    I believe everything was working weeks ago. I updated to the newest ISP3 3.0.1.3 and this is when I noticed the problem. Not that the update caused the problem but everything was working awhile back. I dont know what could have changed.
     
  4. Falrish

    Falrish New Member

    Are you running BIND9 or any other DNS system? If not then there is your problem :)

    Dynamic DNS running of a company like DynDNS I would not recommend but I am not ISPConfig expert. The problem with Dynamic DNS is it makes it too difficult to keep track of the IP addresses and where they map within programs like this one.
     
  5. reason8

    reason8 New Member

    I am running myDNS. I installed ISPC3 with not problems using the "How-To's" and resolution worked perfectly. Something has happened in the last few weeks or so and I believe it had something to do with the update because I have not checked the websites since updating.

    If my ddns service provide creates mx, cname and A records, do I need to create any others in ISPC3?
     
  6. Falrish

    Falrish New Member

    if your DNS is being handled by a third party I do not think you would need to put them into myDNS...However, I am no expert in that. I will leave this to the experts ;)
     
  7. reason8

    reason8 New Member

    But myDNS would still need to be used and loaded as a service, right?
     
  8. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    No, you can stop mydns.
     
  9. reason8

    reason8 New Member

    This did not solve my problem. Any other ideas or suggestions?
     
  10. reason8

    reason8 New Member

    I figured it out. You now have to set auto subdomain to "www" whereas before, you could leave it as default. I am assuming this was part of the 3.0.1.3 update.

    Can anyone confirm this?
     

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