Problems to receive mail from external servers

Discussion in 'Installation/Configuration' started by ideafix, Jan 5, 2008.

  1. ideafix

    ideafix New Member

    Hi !!!

    I´m very newie with ispconfig.

    I made an installation in debian 4 (following the tutorial).
    Everything works perfect, but the only thing is that I cannot receive mails from external servers (I can send any server and receive only for local)

    When I try to respond a mail received from my account of gmail I obtain the following message ( is my mail local account):

    any ideas?

    Thankssss !!!
    Mail Delivery Subsystem <> ocultar detalles 19:23 (1 hora antes)
    fecha 05-ene-2008 19:23
    asunto Delivery Status Notification (Failure)
    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 13): 554 5.7.1 <>: Relay access denied

    ----- Original message -----

    Received: by with SMTP id o5mr38408733qbk.62.1199571813007;
    Sat, 05 Jan 2008 14:23:33 -0800 (PST)
    Received: by with HTTP; Sat, 5 Jan 2008 14:23:32 -0800 (PST)
    Message-ID: <>
    Date: Sat, 5 Jan 2008 19:23:32 -0300
    From: "Ramiro Sabastta" <>
    To: "Juan Perez" <>
    Subject: Re: Respondeme !!!
    In-Reply-To: <>
    MIME-Version: 1.0
    Content-Type: text/plain; charset=ISO-8859-1
    Content-Transfer-Encoding: 7bit
    Content-Disposition: inline
    References: <>

    Hola !!!

    2008/1/5, Juan Perez <>:
    > Por favor !

    ----- End of message -----
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please make sure that the website has a co-domain with empty hostname.
  3. ideafix

    ideafix New Member

    Hi till !!!

    Thanks for the answer.

    I have two records like co-domains:

    IP Name of the host Domain

    (Name of the host is empty)

    Never I can see in the mail log nothing about to receive mail from another server

    is it ok?

    Thanks a lot !!!
    Last edited: Jan 6, 2008
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of the command:

    grep /etc/postfix/virtusertable


    grep virtusertable /etc/postfix/
  5. ideafix

    ideafix New Member

    Hi !!!

    Here is the output ...

    server1:~# grep /etc/postfix/virtusertable web13_admin web13_admin
    server1:~# grep virtusertable /etc/postfix/
    virtual_maps = hash:/etc/postfix/virtusertable

    Another important thing is that I can't reach the 25 port with telnet. I can reach SSH (port 22) or POP3 (Port 110), but I can't do that with SMTP port (port 25).

    I don't have entries in my iptable configuration (the firewall is not running).

    ani idea?

    Thanks !!!
    Last edited: Jan 8, 2008
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Which errors do you get in the mail log file?

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