Problem with the mail box

Discussion in 'Installation/Configuration' started by mymmo73, Oct 16, 2020.

  1. mymmo73

    mymmo73 Member

    hello everyone I'm back here, I reinstalled following the guide suggested by Taleman to be able to make the mail work, now this happens when I send mail from my inbox it appears to be sent because it does not reach the recipient, instead when I try to send it from another mailbox to mine always gives me that damn error, "Reason: This is the mail system at host smtp-16.iol.local.I am sorry to have to inform you that your message could not be delivered to [email protected]. message is attached below. The remote mail system said: 554 5.7.1 <[email protected]>: Relay access denied "
    Code:
    login as: root
    [email protected]'s password:
    Linux incoming 4.19.0-10-amd64 #1 SMP Debian 4.19.132-1 (2020-07-24) x86_64
    
    The programs included with the Debian GNU/Linux system are free software;
    the exact distribution terms for each program are described in the
    individual files in /usr/share/doc/*/copyright.
    
    Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
    permitted by applicable law.
    You have new mail.
    Last login: Thu Oct 22 10:59:25 2020 from 87.21.26.138
    [email protected]:~# less /var/log/mail.log.
    /var/log/mail.log.: No such file or directory
    [email protected]:~# less /var/log/mail.log
    Oct 22 08:12:38 incoming postfix/postfix-script[2673]: starting the Postfix mail system
    Oct 22 08:12:38 incoming postfix/master[2675]: daemon started -- version 3.4.14, configuration /etc/postfix
    Oct 22 08:12:49 incoming dovecot: master: Dovecot v2.3.4.1 (f79e8e7e4) starting up without any protocols (core dumps disabled)
    Oct 22 08:13:05 incoming dovecot: master: Warning: Killed with signal 15 (by pid=16104 uid=0 code=kill)
    Oct 22 08:13:06 incoming dovecot: log(5622): Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
    Oct 22 08:13:06 incoming dovecot: master: Dovecot v2.3.4.1 (f79e8e7e4) starting up for imap, lmtp, pop3 (core dumps disabled)
    Oct 22 08:22:19 incoming postfix/postfix-script[16160]: stopping the Postfix mail system
    Oct 22 08:22:19 incoming postfix/master[2675]: terminating on signal 15
    Oct 22 08:22:19 incoming postfix/postfix-script[16282]: warning: symlink leaves directory: /etc/postfix/./makedefs.out
    Oct 22 08:22:19 incoming postfix/postfix-script[16321]: starting the Postfix mail system
    Oct 22 08:22:19 incoming postfix/master[16323]: daemon started -- version 3.4.14, configuration /etc/postfix
    Oct 22 08:28:18 incoming postgrey[18163]: Process Backgrounded
    Oct 22 08:28:18 incoming postgrey[18163]: 2020/10/22-08:28:18 postgrey (type Net::Server::Multiplex) starting! pid(18163)
    Oct 22 08:28:18 incoming postgrey[18163]: Resolved [localhost]:10023 to [::1]:10023, IPv6
    Oct 22 08:28:18 incoming postgrey[18163]: Resolved [localhost]:10023 to [127.0.0.1]:10023, IPv4
    Oct 22 08:28:18 incoming postgrey[18163]: Binding to TCP port 10023 on host ::1 with IPv6
    Oct 22 08:28:18 incoming postgrey[18163]: Binding to TCP port 10023 on host 127.0.0.1 with IPv4
    Oct 22 08:28:18 incoming postgrey[18163]: Setting gid to "120 120"
    Oct 22 08:28:18 incoming postgrey[18163]: Setting uid to "112"
    Oct 22 08:28:22 incoming amavis[18412]: starting. /usr/sbin/amavisd-new at incoming.webitalia.it amavisd-new-2.11.0 (20160426), Unicode aware, LC_ALL="C", LANG="en_US.UTF-8"
    Oct 22 08:28:22 incoming amavis[18419]: Net::Server: Group Not Defined.  Defaulting to EGID '122 122'
    Oct 22 08:28:22 incoming amavis[18419]: Net::Server: User Not Defined.  Defaulting to EUID '114'
    Oct 22 08:28:22 incoming amavis[18419]: No $altermime,         not using it
    Oct 22 08:28:22 incoming amavis[18419]: No ext program for   .lz4, tried: lz4c -d
    Oct 22 08:28:22 incoming amavis[18419]: No ext program for   .rpm, tried: rpm2cpio.pl, rpm2cpio
    Oct 22 08:28:22 incoming amavis[18419]: No ext program for   .rar, tried: unrar-free
    Oct 22 08:28:22 incoming amavis[18419]: No ext program for   .zoo, tried: zoo
    Oct 22 08:28:22 incoming amavis[18419]: No ext program for   .doc, tried: ripole
    Oct 22 08:28:22 incoming amavis[18419]: No decoder for       .F
    Oct 22 08:28:22 incoming amavis[18419]: No decoder for       .doc
    Oct 22 08:28:22 incoming amavis[18419]: No decoder for       .lz4
    Oct 22 08:28:22 incoming amavis[18419]: No decoder for       .zoo
    Oct 22 08:37:46 incoming postfix/smtpd[16499]: connect from ip6-localhost[::1]
    Oct 22 08:37:46 incoming postfix/smtpd[16499]: 0622021BA7: client=ip6-localhost[::1]
    Oct 22 08:37:46 incoming postfix/cleanup[16503]: 0622021BA7: message-id=<[email protected]>
    Oct 22 08:37:46 incoming postfix/qmgr[16326]: 0622021BA7: from=<[email protected]>, size=2195, nrcpt=1 (queue active)
    Oct 22 08:37:46 incoming postfix/smtpd[16499]: disconnect from ip6-localhost[::1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
    Oct 22 08:37:46 incoming postfix/smtp[16504]: 0622021BA7: to=<[email protected]>, relay=smtp-in.libero.it[213.209.1.129]:25, delay=0.13,:
    
     
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Did you test sending from your inbox to the same address, with webmail? Then with an e-mail client? Have you followed the testing and troubleshooting instructions in the tutorial?
    Using Internet Search Engines with the error message shows promising pages:
    Code:
    The remote mail system said: 554 5.7.1 <[email protected]>: Relay access denied "
    Do this:
    https://www.howtoforge.com/community/threads/please-read-before-posting.58408/
    Reverse name service PTR record is not correct for e-mail server:
    Code:
    $ host incoming.webitalia.it
    incoming.webitalia.it has address 80.83.161.2
    [email protected] ~
    $ host 80.83.161.2
    2.161.83.80.in-addr.arpa domain name pointer incoming.media.it.
    
    You could use e-mail server testing tools in the Internet instead of asking here. Like mxtoolbox.com or similar. Then when the tools find no errors, you can ask here if e-mails still do not work.
     
    Last edited: Oct 22, 2020
  3. mymmo73

    mymmo73 Member

    hello, I communicate with satisfaction that I have solved my problems with the mail, my problem was that I had not set an A record pointing from my provaider domain to my web server, thank you for your availability and sorry again for my incompetence .
     
  4. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Good to hear, glad we could help :)
     

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